"I have bought & sold property via Mansbridge Balment a number of times down the years, and always received first rate service at a competitive price. "
"“Great advise for what price bracket to place your house on the market. Great pictures taken to advertise your house. Helpful staff at hand to answer questions. Professional service.” _Comment on agent fees_ “Are more expensive than the basic service that is available online. But you are paying for a more superior service.” "
"Always kept us informed and updated on our purchase. Never too much trouble when we asked questions. Very helpful when we relocated to the area and suggested various tradesman. "
"We have used Mansbridge & Balment for our last 2 sales and they have delivered a very personal, professional and friendly service. They are realistic estate agents who don't dazzle you with over the top valuations just to get you on their books. They are honest about what you are likely to get for your property which gives a feeling of confidence that you are not entering the market with an unachievable price. They also gave great advice on small things we could/should improve prior to commencing viewings, so our property was looking at its best. The brochure for our property was excellent, lovely pictures and great description. The service thereafter was excellent, regular postings in local property papers and pushed our property as much as possible. The online portal was great, where we could keep a track of viewings and subsequent feedback. And the negotiation phase once we had received some offers was excellent. We felt they were doing their best to help us achieve the price we wanted for our property. I have to mention Tony Carlton in particular as we felt he gave a very personal service and at all times, felt we were being given really good advice. But the whole team were fabulous and we were really impressed at everything they did. I also have to mention Ann Hall who co-ordinated the move. She was excellent, constantly keeping us up to date regarding the sale. All in all, I would totally recommend using Mansbridge & Balment if you want an honest, professional service. _Comment on agent fees_ Reasonable and affordable. Definitely get what you pay for."
"Mansbridge are a fantastic estate agents and would definitely recommend them. They kept me informed of viewings and sale progress every step of the way - a very friendly and capable team _Comment on agent fees_ A little bit more than what I was hoping but you pay for what you get and they are worth paying a bit extra"
"Mansbridge Balment have been excellent throughout our sale and purchase experience. Our house was valued and marketed extremely quickly and sold with four days! Their communication has been frequent and very informative throughout. Having dealt with several members of staff I have found each and everyone to be extremely efficient, friendly and helpful. My experience of Mansbridge Balment has been much better than my previous buying/selling experience with other agents. I would not hesitate to recommend Mansbridge Balment Plymouth. _Comment on agent fees_ Reasonable fees. Could have found cheaper but am certain I would not have received the same high standard of service."
"We received an excellent service from start to finish. Staff very friendly and helpful, especially Karen, and Ann who kept us up to date with regular emails on the progress of our purchase which we found very helpful, thank you Ann We would definitely recommend Mansbridge Balment to give a first class service. _Comment on agent fees_ N/a as used to buy property"
"The whole process was good from start to finish. Polite staff, regular updates, honest answers. I would highly recommend M&B to anyone and I will be using them again if I move. _Comment on agent fees_ Good"
"Brilliant service, kept up to date regularly and always at hand if needed. The guys were great from the start."
"Rachel provided an good follow up service to the sale agreed on our property in Tavistock. Even after the sale when a slight issue arose, after moving she effectively dealt with the situation pleasantly and professionally. She is a good asset to Mansbridge Balment, _Comment on agent fees_ Good, reasonable and per area market"
"Though buying a house is a stressful period in one's life the team from Mansbridge Balment made this as easy as possible for us. Very responsive to calls and emails, friendly and helpful."
"We have been very impressed by Mansbridge's dedication to the task of selling 97 Browning Road on behalf of my brother and myself. Their regular updates have been very helpful and their persistence at contacting the potential buyers and both sets of solicitors has been just what we needed as we live 6 hours away! *Comment on agent fees* Acceptable"
"As the house sale has taken a number of years to complete, we have enjoyed a relationship with all members of staff at the Woolwell office as well as, latterly, Anne Hall. They are all professional, friendly and were totally engaged with achieving the sale, whether preparing the literature, attracting prospective buyers, taking viewings and providing feedback on all aspects of the process. In the latter stages of the sale, the inclusion of Anne Hall provided a far better overall picture of the state and progress of each part of the chain which was extermely useful. The staff's quick responsiveness was particularly evident after a buyer pulled out late in the sale and Kevin and Emily quickly organised further valuable viewings that translated into a new buyer and completion. We fully recommend this estate agent, especially this branch, to people who are looking at selling their own property. Comment on agent fees The fees are great value for money for the service (in all senses and stages) that we received"
"The whole team has been so helpful nothing has been too much trouble. It has made the the whole process of selling that much easier. Would definitely recommend Mansbridge and Balment 100% *Comment on agent fees* Very competitive for the professional service you receive"
"All the staff were pleasant,helpful and nothing was too much trouble. We were relocating to the area and they kept us informed on the purchase. Recommended various companies for us, all of which were excellent."
"! would unreservedly recommend the whole team at M&B. They are professional, courteous and helpful and they have gone out of their way to accommodate our needs. Over the past two years we have bought a property, sold a property and let a property with M&B and in all aspects we could not fault the level of service. We live in the Middle East so communication is not easy and the time differences make things awkward but that has not presented a problem to the staff at M&B. Having had some poor experiences with other Tavistock estate agents I no longer bother going to anyone else in Tavistock apart from M&B. Both the sales and lettings teams are excellent and putting them together in one building has obviously strengthened the communication between the different departments as I will often speak to one dept and almost immediately the other knows whats going on without me having to tell multiple people in the same organisation. *Comment on agent fees* Average - try to negotiate the best deal you can. They will listen."
"I found your service to be professional at all times yet friendly too. I was listened to and got a quick response each time I made any contact. I would use again without hesitating. *Comment on agent fees* Fair."
"The service was excellent, nothing was too much trouble arranging more than one visit to the property. The staff were all very friendly and helpfull. We were kept informed of the progress of our purchase frequently. i would definitely recommend Mansbridge Balment for either selling or purchasing a property."
"Although I didn't personally use this estate agents to sell my property I still feel that they deserve an excellent review from me as our move was a bit complicated with a new build at the top of the chain. Tess and Ann were so professional and no matter how many questions I had for them they always got me the answers I needed and acted as if nothing was too much trouble. If in the future I ever decide to sell up again I will definitely be using this estate agents."
"These guys where brilliant chasing up our solicitors for us and dealing with all the problems we had with ease and reassuring us as first time buyers and it was all okay."
"Very impressed with the extremely fast results right from day one. Every aspect of selling our home was made easy, and We really appreciated the constant updates each week on the progress of our sale. Thank you!"
"Absolutely fantastic agents and Tony went out of his way to meet our high expectations and got our dream house. Comment on agent fees:- Excellent value for money especially as everything was taken complete care of"
"Very pleased with advice we were given at our first meeting with Tony Carlton and overall service from the whole team was excellent. The online property file allowing us to track viewings and feedback was extremely helpful and communication from the office was excellent. Comment on agent fees:- We had considered online only agents but for a low cost property there was little difference in price as most have a minimum fee and aren't always transparent with the additional costs they don't include in their headline fee. The extra was worth it for the professional service we received."
"Mansbridge Balment were really helpful in the sale of my property. Ann and Kevin in particular were always on hand to assist particularly when I was having problems with my solicitor. Ann continued to check on progress and move the sale along. Comment on agent fees:- Fees were reasonable (although this is the first house I have sold so have no real comparison)"
"We are happy to say that the help we received from Melanie and Dan was very impressive and if helped us complete on our purchase with a minimum of time delay. Thanks."
"Dan was very helpful and honest in his advice on how to prepare our house for a swift and well priced sale. He also takes wonderful, and realistic photos, which always helps to sell a property. With his help and advice, we achieved a very swift sale indeed. Comment on agent fees:- Fair and in line with other local agents"
"Outstanding service all the way through with excellent work also done by Dan. The brochure was produced in a very professional manner with superb attention to detail. Nothing was too much trouble and we would have no hesitation in recommending Mansbridge and Bailment to prospective purchasers."
"I found Melanie and her colleague's to be much more professional than other estate agents whilst searching and buying our first house. Although clearly looking out for the interests of her client as one would expect Melanie was always prompt, polite, helpful and kept me informed from our initial contact to completion. If I was to go onto to sell my house in the future I would certainly be looking to use Melanie and Mansbridge Balment."
"Professional staff with comprehensive local knowledge, a long standing reputation for excellent service at competitive rates, who continue to confound the estate agent stereotype."
"Brilliant service, from valuation, viewings to sale! Very friendly knowledgeable team. Great advice given and all viewings carried out by staff without fail, which was perfect for me so I could just leave the house with children and dog! Would absolutely use this agent again. Comment on agent fees:- Fair. You get what you pay for!"
"The service we received was excellent. In addition to helping with our sale and finding a succession of possible buyers Rachael chased the awful purple bricks vendors continually. As we are unable to move directly into our new house Richard made strenuous efforts to find us temporary accommodation until he ultimately found us a place. The service we received from all staff could not have been bettered."
"Both Jonathon and Martyn were excellent in the service provided to us. An problem in the chain were resolved. I would definitely use them again."
"Excellent communication through the entire process. My husband and I are from Australia and are completely new to the purchasing process in the U.K. Jonathan helped us through every step of the way, was patient, informative and just a great person to deal with. Thank you!"
"All the staff were very friendly and helpful - Jonathon particularly in the early months and Martin, latterly, who must have the patience of a saint dealing with some very difficult buyers who, without any warning, pulled out of the sale at lunchtime on the day we were due to exchange!! Fortunately a really pleasant buyer then returned and the sale went through very smoothly. I feel that all the staff worked hard to sell my house over the 18 months that it took to finally achieve the sale."
"I have been so impressed by the service I received from Mansbridge Balment and the fantastically supportive, helpful and professional staff in the Bere Alston branch."
"Trish and Sophie from the Bere Alston branch kept a constant flow of potential buyers to view our property with a fair priced offer to purchase being accepted after a short time. They along with support from the team in Tavistock kept us informed and advised through to the completion of the sale. An excellent service."
"What can I say, superb, I dealt with Jonathon throughout the process of buying the property at Okehampton. He was extremely helpful,professional and friendly from the start,and kept me informed at each stage. Thanks very much."
"1 word for Trish - EXCEPTIONAL. Just fantastic and professional service was provided by Trish. I was living in Perth, Australia and Trish did everything to ensure a successful sale of the property for me"
"I can only say positive things about our experience selling with Mansbridge and Balment. In summary, the agents are polite, efficient, professional and they have the personal touch not shared by the bigger companies. I wouldn’t hesitate in recommending them or using them again myself. When they first valued our property they realistically priced it, unlike some of the other agents who inflated their estimate to flatter / coerce us to market our property with them. M&B were always polite and diplomatic, they seemed to understand that having your home on public show can be really stressful and invasive; they always gave adequate notice for any viewing and contacted us promptly to provide thorough feedback, which reassured us that they were doing their best to market..."
"My experience in dealing with both Chris and James has been overwhelmingly positive. There were some minor gaps in process simply because I bought a boat advertised through them, which could hardly be termed as a standard transaction, however, we overcame these quite easily. I found everyone to be efficient and they fulfilled all obligations in a timely and courteous manner. Thank you."
"Tess – I cannot begin to say how grateful we are for all you have done for us. You have taken so much of the stress from the whole procedure. We were lucky to have you."
"I have now bought 2 houses using Mansbridge and Balment of Yelverton. One was for my elderly parents, and now one for myself. On both occasions they were outstanding in the service they offered being sensitive to the needs and anxieties of my parents, and in keeping me updated about progress throughout the process. A thoroughly professional service."
"From start to finish I found all the representatives extremely helpful and professional, Although I dealt mainly with Ann Hall if she was out of the office my message was always passed on and I would get a response very quickly. I felt that nothing was too much trouble even to the point of her collecting paperwork from my home (I am disabled) to go to the Solicitors. ( I used the Agents own solicitor Thompson & Jackson who were also brilliant). I could go on but basically I I would thoroughly recommend Mansbridge & Balment a seamless transaction definitely five star treatment."
"Initially overvalued property, but prepared to renegotiate commission rate when this became apparent. Very good communication, positive advice, quick answers to questions. Secured a fair price in a difficult market."
"Ann Hall went out of her way to ensure a rather challenging purchase went to smooth completion in the end. Ann has been very helpful throughout and at all times very efficient and effective in her communication. Ann has arranged for surveys on my behalf, chased through their respective reports and provided me proactively with updates on developments. Moreover, she has proactively liaised with my letting agent (who is in essence a competitor) of this investment property on my behalf to ensure a smooth handover."
"We were trying to sell two properties in a challenging market to buy a house that we had coveted for some time that had become available. The key to achieving our goal was to achieve a quick sale of my property at a price which would enable us to proceed with our proposed purchase. The timing was difficult – a month or so before Christmas and the market appeared to be challenging as recessionary pressures were very apparent locally. It seemed an almost impossible task as we had a very short period of time to secure our purchase. The day after my phone call was made to the office, Darren Lawson, the MD, had come round and took all the photos and provided a comprehensive assessment..."
"Although a stressfull process Rachel made it so much more bearable. Keeping me up to date on a regular basis even though I was the purchaser. Answered any queries I had very promptly and professionally. I can’t rate Mansbridge & Balment highly enough. I will definately recommend them and when I sell (not for a while) I will not hesitate to use them."