Helpful Guidance for your Home Moving Journey
Welcome to our FAQ page—your go-to place for quick answers and helpful guidance. We’ve gathered the most common questions to make it easy for you to find what you need, whether you’re just getting started or looking for more detailed information.
If you don’t see your question here, feel free to reach out—we’re always happy to help.
Frequently asked questions
Do you offer free market appraisals?
Yes. If you are considering selling or letting your property, we provide free, no-obligation market appraisals for prospective clients looking at their options.
During your visit, we will offer clear, evidence-based advice on pricing, marketing strategy, and likely timescales helping you make an informed decision about your next step.
How do you determine the value of my property?
Our valuations are based on comparable recent sales or lets, current market conditions and our experience of current demand in your area.
We believe in providing realistic, well-supported, advice rather than inflated figures. Clear reasoning and transparency are key to building confidence from the outset.
What makes Mansbridge Balment different?
Established in 1971, we are an independent firm with long-standing roots in the communities we serve.
Our reputation has been built on experience, professionalism and local knowledge. We adhere to the standards of recognised industry bodies and focus on honest advice, strong marketing and clear communication throughout every transaction.
How will you market my property?
Each property is marketed individually to suit its location, style, target audience and the needs of you, our client.
Our marketing may include professional photography, videography, drone imagery where appropriate, premium listings on Rightmove, online portal advertising, social media promotion and exposure across our connected office network.
Presentation and positioning are carefully considered to generate strong, early interest.
Do you accompany viewings?
Yes, we are happy to accompany viewings and often recommend doing so.
This allows buyers the opportunity to ask questions freely and ensures that you receive structured, honest feedback after every appointment.
What happens once a sale is agreed?
Once an offer is accepted, the legal process begins.
We confirm details with all parties and remain involved throughout the transaction, maintaining communication between buyers, sellers and solicitors to help keep progress steady and expectations clear.
How long does the buying or selling process take?
Timescales can vary depending on individual circumstances and whether a property chain is involved. This may be a matter of weeks, but is more likely to be measured in months – 3 months or so being a typical example.
Transactions without onward chains may complete more quickly, while linked sales can take longer. Throughout the process, we focus on communication and coordination to help keep matters moving forward.
I’m looking to buy — can you help me find the right property?
Of course.
We encourage buyers to register with us so we can understand your requirements and keep you informed. With strong local knowledge across West Devon, the Tamar Valley, Dartmoor and into Plymouth, we are well placed to guide you towards suitable opportunities.
How do I register for property alerts?
You can register via our website or by contacting your nearest office.
Once registered, you will receive tailored property alerts, early notification of new instructions and updates on relevant price changes — helping you stay informed and ready to act when the right home becomes available.
Can you recommend solicitors or mortgage advisers?
Yes. While you are free to choose your own professionals, we are happy to suggest experienced local solicitors and independent mortgage advisers who understand the property process and local market. In some cases, we may receive an introductory fee from these organisations.