"From the first contact to completion of sale and beyond, all the team at M&B Tavistock have been exceptional. It has been a pleasure working with them. Nothing was too much trouble and we always felt that it was our interests that were at the centre of all their endeavours. On their website they say 'Not all estate agents are the same' and their vision is 'to be at your service and to help others'. They fulfilled that 100%. Thank you M&B Tavistock team - we won't hesitate to recommend you to others."
"Even though we were buying through Mansbridge Balment and not selling, Jonathan (at MB) was brilliant when we had a last minute hiccup with the vendors. This resulted in us moving on the day we all originally agreed instead of approximately one month later which would have been a nightmare for us."
"A professional but empathetic service where nothing was too much trouble. Excellent and would recommend them. I dealt with Kevin Lethbridge and Peter Sleep who were understanding of my needs, courteous and efficient."
"We purchased and sold through Mansbridge Balment. Various members of staff in the Bere Alston, Tavistock and Yelverton were very helpful thoroughout the entire purchase and sale process. I would highly recommend this company to any prospective vendor or purchaser."
"From valuation through to completion the Okehampton team have been fantastic , keeping us up to date throughout A friendly , honest and lovely bunch !"
"Mansbridge balment display traditional courtesy and customer care. I received numerous viewings and feedback promptly delivered where received. Martyn is a pleasure to deal with in closing the sale and Dan was professional and honest in his endeavours to secure the best deal."
"I act as Power of Attorney and had to sell a property on behalf of a Lady who had been admitted to residential care. I chose this company from three that gave me advice and valuations and it was really quite a simple choice because they gave what I felt was an honest appraisal without any sales pitch. Richard was also immensely helpful to me during a time that involved making difficult decisions. I was updated at every step and missed calls were returned very quickly. All in all a very positive experience and I have no hesitation in recommending this company."
"All of the staff are very kind and friendly. The process moved very quickly and Ali and Carla kept us informed throughout. Since moving in all of enquiries have been sorted promptly. Very happy"
"Best letting agents I’ve rented from and I’ve had a lot! helped me get my dream house nothing was to much trouble."
"Extremely helpful and returned all phone calls promptly. Answered all queries that we had in relation to the house and the area."
"I found the lettings team to be professional and easy to get hold of when necessary. I would use them again"
"Peter Sleep who sold us the property was a pleasure to deal with, responded quickly to any queries and kept us fully informed"
"The team was extremely knowledgeable and very friendly and were a great assistance as we had to sell the house from 300 miles away."
"Excellent service from start to finish. Kept up to date with every stage, helpful information given. Followed up on inquiries and questions quickly. Went above and beyond in helping us to complete the move in time for Christmas. 12 weeks from putting the offer in to moving in. Highly recommend them"
"We were really pleased with our overall experience with Mansbridge Balment in Tavistock. We had a number of different estate agents around to value our home, however we really liked how honest and complimentary Kevin was when he came to our home. We were always given plenty of notice for viewings and were always updated after each viewing regarding how it went. Mansbridge sold our house within a couple of weeks! There isn't anything we could fault about the service received and would definitely recommend to anyone who is thinking of selling their home! BIG thank you Kevin and the rest of the Mansbridge Balment team"
"I purchased my 1st home through Mansbridge Balment, Okehampton office earlier this year. Though dealing predominantly with Daniel I found all the staff there really helpful. I was kept up to date throughout the purchase and Daniel was always on hand to get answers to any queries I had. Even in the early stages of looking for a property I found Mansbridge Balment listened to my requirements and actually contacted me with available properties unlike several other agents in Okehampton. For me it was clear to see that the Mansbridge Balment team were very customer focused where I found all other Okehampton estate agents (except G, S&S and Bradleys) simply were not interested unless you were looking in a higher price bracket! I have no doubts about recommending the Okehampton Mansbridge Balment team, friendly, honest and professional"
"We are very pleased with the service from Daniel, very efficient and always professional. We wouldn't hesitate to use them in the future and would be happy to recommend their services to others."
"Dan Hopkins and the team have been excellent throughout the process. Friendly and professional. Always willing to go the extra step to assist the sales process"
"My husband and I found the service offered by Mansbridge Balment to be professional, efficient and at the same time personal from the very start. When we viewed the property for the first time we knew we would be asking for a second viewing, which we arranged there and then with Dan Hopkins. He was fully conversant with the background of the sellers as well as ourselves. On the second viewing we made an offer, due to the excellent skill of Dan this was all agreed that very day. The process of buying property is recognised as being one of the most stressful events in life, however I found comfort in the professional and diligent service offered by Dan and Martyn . Whenever we had questions they were answered promptly either by phone or email. On visiting them in their offices they recognised us personally , which just adds to the professional feel of the service. This level of care and professionalism has continued after we have completed, they have liaised with the sellers on our behalf on such matters as locating the outside stopcock!!! Forwarding of post . Even offering to re attend the property. I would highly recommend them to anyone wishing to sell or buy property."
"All staff very helpful and pleasant. They were always willing to facilitate repeat viewings even after the purchase was agreed. They were not pushy at all even though it turned out to be a fairly drawn out transaction in the end"
"As one of the foremost Estate Agents in W. Devon, Mansbridge and Balment were our first choice to assist us in the selling of our house. The team at Tavistock provided an excellent, faultless service, and we would not hesitate in recommending them to others. We would like to say a special thank you to Peter Sleep, Richard Guilor, and Julia Meckiff for a splendid service."
"We found the staff friendly and approachable,and willing to be very helpful in arranging a number of viewings. They were also very helpful and informative."
"A very professional and friendly service. All staff were knowledgeable and helpful. The whole process was relatively stress-free and easy"
"Mansbridge did an excellent job in selling our property, a smallholding on the edge of Dartmoor All of the staff were good to deal with and enthusiastic and I would use them again."
"Such a great company, helped me achieve what we wanted, and was there every step of the way, so easy to get on with and speak to, highly recommend, did there up most all the way"
"Very easy to work with and kept us informed. They were happy to do a complete refresh of the photos when the weather changed and repromote the property."
"Really pleased with the way they have handled my house purchase. Very helpful and friendly made you feel you could call them to ask any questions . I would definitely recommend them"
"We needed a property urgently to move an elderly relative nearer to us. The team at Mansbridge could not have been more helpful. Nothing was too much trouble and as a result this was the fastest house purchase we have ever made."
"We found a house to move to after living in our previous one for 33years. Mansbridge dealt with both the sale and purchase of our new home. They were very professional, gave good advice on house value as we needed a quick sale. They informed prospective buyers on their books of our house coming on the market and they handled the viewings well. Also when there was an unexpected hold up in the chain and we were concerned we'd lose our buyer they were very good at keeping everyone in the loop although they did need a prompt from us on only one occasion to let our buyer know the latest information. I'd certainly recommend them."
"The whole experience was 1st class they helped in a very difficult situation with aged parents. The took control when requested and managed the whole sale, they were professional, there advice was invaluable and really they really earned their commission. The would recommend whatever you are selling"
"Richard was extremely helpful when we bought our property in Tavistock. It was not the easiest transaction but considering he was acting for the vendors he certainly went above and beyond to ensure we not only secured the property but helped greatly throughout and indeed afterwards when one or two problems manifested themselves. Would definitely recommend and would use again in the future."
"The Team at Mansbridgebalment, Okehampton were a pleasure to deal with, they gave us confidence, answered all our questions, were very efficient and personable. They resolved queries quickly and provided regular updates on progress, especially on move day. A dedicated and professional team and we have no hesitation in recommending them to you. Special thanks to Martyn Cox and Jonathan Mansell for all their help and support."
"We had used MB Okehampton before to our complete satisfaction to buy the cottage so, naturally, we used them to sell it! All was very professionally handled and the communication was particularly good. Well done MB!!"
"Lovely agents who were always quick and gave us honest tours of the properties. They kept in touch and helped with communication between parties very well. They've gone above and beyond making me feel welcome in the Village. Couldn't have been better!"
"Very helpful from start to finnish, Nicola from Mansbridge Balment was very professional in every way during our purchase, it did drag on through no fault of Nicolas but she kept on top of it from the start, thankyou."
"Our trust in Mansbridge Balment wasn't misplaced . The enthusiasm shown from first contacting them, to completion of sale was exemplary. Lynn and her team handled the viewings without once complaining, and we had quite a few viewings. We would recommend the company, indeed we have, to anyone who wants a professional firm who knows their business inside out . Thanks Lynn and Dan especially. "
"Great team, great service, would thoroughly recommend. the mansbridge balment team guided us seamlessly through entire sales process in a friendly yet professional manner"
"A buyer was found in good time, but solicitors and other third parties caused a huge delay. I was kept informed and advised at all times by the agents and, despite the problems, the sale was guided to a successful conclusion. It has been a pleasure dealing with Mansbridge Balment, and in particular with Nicola."
"All the staff were super friendly and super helpful. The process of organising paperwork and references was mega smooth which has elevated the stress of moving!"
"Can't fault the whole team very professional throughout conducted all viewings for us @ kept the sale moving forward have used them before @would recommend them without hesitation special thank you to Nicola Muncey"
"Professional and helpful throughout the process. Good communication and assistance prior, and during tenancy. As my first time as a tennant staff were understanding and helped explain the process and expectations required. A first class experience."
"Dealing with the Tavistock office was really efficient and they presented us with just the right property which we immediately rented out. Carla and her team are extremely helpful and they understood we need to move quickly. It was a pleasure working with them."
"Excellent! Carla and her team have been very helpful and efficient I have really appreciated their service and friendly manner."
"Recently switch agent and glad I did. They kept me updated all the time. Both Tavistock and Bere Alston office worked together to provide a seamless service for me. I don't intend to use anyone else in the future."
"Nicola, Peter and Julia were very helpful throughout the process. Communication was good even through difficult times of a chain. Felt as though they listened and understood our concerns. Very happy with our house! A big thanks to Nicola. Definitely recommend."
"Tricky negotiations with the vendor from the start but Martyn and Jonathan provided an excellent 'go-between' service from the start. They were straight down the line about what would/would not be acceptable to the vendor. I got the feeling they were genuinely acting in the interests of both parties to help the sale go through."
"Efficient caring support during the sale of my late stepmothers home. Can not recommend highly enough. Will certainly use Mansbridge Balment when we hope to move next year"
"Fantastic service. Everyone we dealt with was brilliant and kept us informed and up to date at all times. We couldn't ask for more. Thank you"
"Everything was done in a most professional manner. This certainly paid off with the standard of potential buyers. I was most surprised and delighted how quickly they found the successful buyer."
"Never gave up on selling our unusual property. Dan constantly updated the photos. They kept up a constant flow of potential buyers coming through our door until finally someone fell in love with it! I can't fault their kindness and honesty."
"Great service we needed to advertise our house quickly and they did just that. They got us a very quick sale in 3 weeks."
"Very professional approach to selling our unique property. Introduced several prospective buyers and and under offer within 6 weeks of the property coming to the market. Lots of useful advice and support when issues arose with the sale. A proactive approach to monitoring progress of the sale from first offer to completion day. Would highly recommend this agent to prospective sellers."
"An excellent service, considerable care, communication and professional attitude at all times, with sound advice. Mansbridge Balment provided the energy and drive when the sale most needed it, and reduced the levels of emotion at the most stressful points. I would not hesitate in recommending them."
"Mansbridge Balment found buyers for our property quickly and efficiently, and located a property for us to purchase in our preferred area, understanding our brief. They acted as liaison between all parties and were excellent in communicating, and acted promptly where necessary. A service to be recommended."
"A very smooth and hassle free experience. Mansbridge and Balment swiftly identified a property that met my requirements and the sale process was less than 6 weeks from offer to completion. They provided an excellent liaison between me and the vendor so that any issues or queries were rapidly resolved."
"The whole team at Mansbridge we’re professional and hardworking through the process of us selling our home. Communication was excellent and there was a real feeling that the team were working with us as much as for us. Particular mention to Nicola and Peter who completed viewings and were always available to discuss progress. We valued everyone’s efforts and achieved our goal. Mansbridge were proactive and positive throughout what can be a pretty stressful process."
"Both Ali and Carla have been absolutely brilliant in helping with a very difficult tenant. Nothing has been too much trouble and I am extremely grateful for all their help and support. As a landlord I would highly recommend this office for great service. _*Comment on agent fees*_ Perfectly acceptable"
"Kevin was very helpful and accommodating from the first time we viewed Edgemoor House and subsequent purchase. He answered all our questions with patience and clarity .........and there were many questions! Although the purchase of Edgemoor was not plain sailing, Kevin kept us informed of all developments and kept in touch with our agent too. A stressful time made easier by great communication. _Comment on agent fees_ Not applicable"
"All through what was a long, protracted transaction with many twists, turns and delays Lynn provided an exemplary service, going beyond what would be expected in keeping me abreast of progress. She also liased between all involved parties over the 10 month period leading to eventual Completion on 3 May 19. She was efficient and helpful at all times, and made what was, at times, an extremely anxious experience for me (I was in rented accommodation with a set lease which ended on 19 April) as calm and pleasant as possible. She and the other staff were always patient and helpful, and the epitome of what a good estate agent should be. _Comment on agent fees_ I was pleased with the amount of fees charged, it was worth every penny for the service I received"
"Following discussions with Kevin Lethbridge on the potential sale of our property we had no hesitation in entrusting the process to Mansbridge Balment. I have to say that at every stage our expectations of professionalism, attention to detail and levels of communication from the whole team were unfaltering. Now having sold, we are extremely impressed clients of Mansbridge Balment and would whole heartedly recommend them. _Comment on agent fees_ Very fair."
"Ali, Carla and team at Mansbridge letting, You listened to my requirements made good suggestions and found me the ideal tenant , thank you PB _Comment on agent fees_ The fee seem to be the going rate"
"Excellent communication and always so polite and personal. Does what it says on the tin. Wish all estate agents were like this _Comment on agent fees_ Good"
"The staff were helpful and supportive and kept us well informed of developments. Dan created a very good brochure with beautiful photographs. Comment on agent fees Average."
"We had a very protracted sale and purchase, Mansbridge & Balment were very patient and helpful all the way through the process. I can not recommend them highly enough."
"We appointed Mansbridge Balment because we wanted a local agent which knew both the area and the property. One of our main concerns was that MB would push the procedure along satisfactorily once a sale had been agreed. Their submission that they knew people who would be interested in our property proved to be exactly right. We had barely put the brochure together before they received an offer, and after giving one or two more the opportunity to look round, we accepted that original offer. Thereafter MB did exactly what they said they would do, and I am happy to report that they didn't allow anyone in the (admittedly short) chain to go uninformed about what was going on, and to push things along where appropriate. They even pushed us along to an extent, and I'm happy with this. I'd rather this than not have the support. When things got difficult they stayed calm and they were helpful when we needed it. Comment on agent fees Not the cheapest quote we received, but they got the job done."
"The staff were always friendly and approachable. We felt we had their time and full attention. Great photographs of our property were taken and made into a good and fair sales brochure. The staff were encouraging when we hit disappointments when the chain broke down. We sometimes got the feeling that the staff were reactive rather than proactive at times and that there was the occasional misunderstanding when dealing with other involved parties over the telephone. However, our overall experience of the whole process was good. Comment on agent fees fair"
"All the staff that we dealt with at the Yelverton branch were friendly, helpful and informative at all times but I have to make a special mention of Lynn White who was kind, caring and very patient with a purchase we made which had more than it's fair share of problems (through no fault of the agent I must add). She helped me keep a cool head through a very long and drawn out process and I am sure she gets all the credit for keeping me sane! Gold star to Lynn and her team!!"
"Staff were always friendly, professional and supportive. We felt in good hands and the recommendations were true to word. This is the second time we have had the pleasure of working with this estate agent as we bought our home from them initially. Comment on agent fees As expected, it would be nice if they were lower obviously but good service comes at a price."
"Found both Lynn and Dan efficient and reliable from the outset . Nothing was too much trouble when we had queries. Comment on agent fees Like everyone else we feel Estate Agents fees (particularly when compared to Solicitors' fees) to be extraordinarily high, and quite hard to justify? However, as these things go, the client has little option but to accept them.As such we found the Mansbridge Balment fees acceptable."
"Fantastic service from beginning to end! Dan was amazing and we were happy to put our trust in him from the start. Jade was fantastic with our viewings and Lynn progressed it through smoothy. 100% recommend Comment on agent fees Very good"
"Made me feel I was the only person that mattered - always responded to queries ASAP- very clear giving honest information - happy atmosphere - nothing too much trouble - can't praise them enough"
"We bought this buy-to-let property from Mansbridge and they offered us a very good rate to manage the property for us. Their advice was excellent and we got a first class tenant within a few weeks."
"Every member of staff went above and beyond to be helpful and informative.Richard became our main source of contact and his cheerful manner helped us through the disappointment of losing our buyer late in the process. Luckily we secured a new buyer and once again the service exceeded our expectations especially when we found out our vendors were prepared to pick up where we had left off. We have now been in our home for two weeks. Loving it and slowly but surely making it our forever home. A huge thank you. Comment on agent fees Fair"
"Everything went very smoothly from viewing, making an offer, eventual accepting of the offer to tying up all the paperwork. Kept very well informed at each stage."
"Good comes and kept up to date with the progress of the purchase Pleased with the service offered and the information and updates"
"We have used M & B before and were not disappointed this time either. The sale took some time due to problems down the chain from our sale and purchase. At all times we considered that the service we received from them was first rate. Buying and selling is a stressful business and it is good to have an agent who is at all times approachable, and helpful. We dealt with various members of staff and feel it would be unfair to single any one out as we were dealing with a team. We recommend them to anyone buying or selling. Comment on agent fees Ahhh, fees. Don't we all hate the agents and solicitors fees, not to mention the Stamp duty. But having said this, We were happy with the level of fee as we had experience in our property search to meet the cheapo internet agents acting for other vendors. Only when one compares the two is it possible to judge cost Vs quality of service and eventual outcome. So in our opinion the service was worth the fee."
"Carla and Ali were extremely friendly and helpful but professional too. I had to finish my tenancy early due to a family crisis and they couldn't have been more kind."
"We have now used this agency several times to find and put in place new tenants for us. The staff are always right on it and have looked after us and our new tenants exceptionally well. We would not hesitate to recommend them if you are looking for a professional agency as a landlord. Comment on agent fees Fair"
"This was by necessity a speedy purchase and Peter oiled the wheels with exceptional service. He provided a rapid response to email queries, even on a Sunday. He also provided me with a second viewing on Christmas Eve when the office was actually shut. Outstanding, the best estate agent I have ever dealt with, and there have been many. Comment on agent fees As a purchaser, no fees involved"
"Peter and the whole team in Tavistock were extremely helpful, kept us well informed at all stages, and very positive throughout. Comment on agent fees Good value"
"I couldn't recommend Carla and Ali highly enough. Both ladies are professional, efficient, friendly and helpful. They made me feel like nothing was ever too much for them. Comment on agent fees Very fair price"
"I have moved many times over the years but I can honestly that Nicola was the best Agent I have dealt with. Nothing was too much trouble and she really "went the extra mile" to ensure everything went through smoothly. I was in constant text contact with her and always knew exactly what was happening, she even called me on her day off! On removal day Richard was great , popping round to the house when we couldn't find the heating controls! I would thoroughly recommend Mansbridge Balment Tavistock. The whole experience surpassed any previous Agent experience we have had!"
"Nichola Muncey was very efficent and I was able to purchase my property extremely quickly whilst she was still sensitive and professional with the Vendors. Altogether it was a very satisfactory transaction."
"It was a pleasure dealing with Mansbridge and Balment with the purchase of our new home.They were professional and accommodating when we wanted to revisit the property several times with builders and architect and allowed us as much time as we needed to progress our renovation plans. We dealt with Julia who was extremely pleasant and helpful.."
"Customer service has been second to none from making an appointment for a viewing all the way to moving in. Carla and Ali were so friendly and helpful, nothing was to much trouble. We can't thank them enough. We highly recommend this estate agent to anyone. Thank you Comment on agent fees Good"
"We were moving down from Surrey and only having a few days to view properties we contacted Mansbridge Balmont to arrange viewings of houses that we were interested in seeing. Nicola was the agent who conducted all the viewings with us and we were immediately impressed by the time that she had obviously devoted to getting to know the properties in some detail and was able to respond to all our questions immediately. Nicola is clearly a very experienced agent with extensive knowledge of the area and we were particularly impressed with the time she took to get to know us as buyers so that she could help to direct us to the properties that would meet our needs perfectly. She was open and honest throughout the whole process pointing out work that needed to be done in addition to the positive aspects of the property. We felt that our needs were just as important to her as those of the vendor and she certainly was not just just ''chasing the sale''. There were issues down the chain and it was Nicola who kept things moving, maintaing contact with all the other parties involved to ensure a smooth progression, not just for us and the vendor but for our buyers as well. Nicola was even chasing things up on her days off. The positive experience of Mansbridge Balment did not end on completion. On the day we moved in we had difficulty getting the hot water and heating working. We contacted the office to enquire whether they were aware of any instructions relating to the boiler and within 30 minutes Richard had come to the house and got everything working. We could not recommend Mansbridge Balment enough as agents who go out of their way to ensure that vendors and buyers are both treated as being equally important. A very positive experience from all the staff we had contact with."
"Every single member of staff was knowledgable, professional, helpful and courteous at all times. Everyone worked together as a team and were extremely supportive during stressful moments. Just fantastic from beginning to end. Comment on agent fees Fine"
"Nicola was the agent who sold my home to me and then sold it for me when I moved. I have very extensive experience of agents in Devon, Bristol and elsewhere. Nicola is by far the best agent who has ever acted on my behalf or sold me a property. She is head and shoulders above any other agent in my experience. She is calm, realistic, well balanced, tenacious and inspires utter confidence in both vendors and purchasers. She is extraordinarily skilled at handling difficult and stressful selling processes. A consummate professional whom I cannot rate highly enough. I am completely confident that other clients and purchasers would say the same. Comment on agent fees well earned"
"From the initial meeting with Richard we decided to go with Mansbridge and were not disappointed. Communication was fantastic throughout also they were very understanding as we have house cats so were careful when showing potential buyers round. We probably met with Julia the most who was lovely and Nicola was especially helpful towards the end of our sale. We would highly recommend.Mansbridge! Comment on agent fees Good"
"Peter Sleep was helpful and courteous, gave good advice on matters peripheral to the purchase and performed his intermediary functions calmly and diplomatically. Comment on agent fees Not relevant"
"Mansbridge and Balment provided an excellent service right through from my first contact with them, they were able to deal with my conflicting requirements to sell or let the property. The details they produced were accurate, attractive and professional. They were able to develop significant interest and find a buyer in a short space of time. Comment on agent fees Fees were not out of line with other high street agents although more than the "online" agents."
"We have dealt with many very nice members of the M&B Tavistock office but Kevin and Richard have been excellent in their attitude, professionalism and helpfulness. In the Bere Alston office Trish is all of the above and certainly goes out of her way to accommodate clients. I would recommend M&B most highly to anyone selling or purchasing"
"My wife & I let our rurally located 3 bedroom house over a period of 11 years during which time we used a number of Tavistock based letting Agents. We found Mansbridge Balment Lettings (the agents we have used for the past 4 years) easily the best. They were the only agents who made us feel as though we were their client rather than the tenant - the other agents all seemed to put us on the back foot when dealing with any problems always seeming to view the problem from the tenants perspective. Whilst fairness was never an issue it was nice to feel our interests were the prime concern. All of the staff we dealt over the 4 year period were extremely professional, very thorough & very personable & we have no hesitation in recommending them to anyone looking for a quality service. Comment on agent fees As we live abroad we used the full management service & felt the charges for the amount of work done to be very reasonable."
"I have found all of the Lettings team, including Carla Denley, to be professional, friendly and able. I am happy to have them manage my rental property for me Comment on agent fees Fees were very fair for the work and effort involved"
"Always willing to go the extra mile and help out with renting a property, especially when you live far away from it. Comment on agent fees Good"
"As we all know, selling your home can be very stressful with many sleepless nights! Thankfully selling our Barn conversion through Mansbridge Balment in Tavistock the process was made easier due to their professionalism. Both Peter Sleep and Kevin Lethbridge looked after the whole process which gave us the confidence to leave the sale of our home in capable hands. Many thanks to all at Mansbridge Balment. Comment on agent fees The fee we agreed worked for both parties."
"Excellent customer service, personalised to our needs. Carla always has a positive, cheerful attitude and this shines through in her work. She shows that she cares about delivering the best outcomes for us and that makes a real difference. Would definitely recommend this company and ... read full review Comment on agent fees Agents Fees are competitively priced and Ali was very thorough in presenting how the company could support us in letting our property."
"Recently bought a house through Mansbridge Balmant and all the staff were great but Nick and Jonathan were exceptional. They were very quick to get back to me with the answers j needed and they both left me wonderful voice mail's when I successfully bought the property."
"My experience with M&B has been excellent. Firstly via Martyn Cox of OKEHAMPTON BRANCH in connection with a purchase and latterly with Leisa and Carla regarding letting of the same property. They have all been business-like and helpful and am very happy with the service received to-date. Comment on agent fees realistic in todays market."
"Very trustworthy, fair and friendly. They were very understanding and kind about my elderly cat. Any maintenance problems dealt with quickly."
"My experiences with Mansbridge and Balment have always been very positive. Any problem has been dealt with swiftly and professionally. Comment on agent fees Fees charged are competitive and fair."
"We have been renting across the country for more than 25 years now, we have experienced the good, the bad (and the downright ugly) in letting agents and we can say without a shadow of a doubt that the team at MB are brilliant. Really friendly, helpful and responsive to our needs. We are absolutely delighted to give them 5 stars, they actually deserve 6, and cannot imagine a nicer team."
"The service I received from Mansbridge and Balment on the recent sale of my house was nothing but excellent, they always kept in touch with appointments for viewings and feedback. I cannot thank them enough for allowing me to downsize without any hassle. I would highly recommend the Team at Tavistock. Comment on agent fees Good"
"The team at M&B in Tavistock sold our house in quite a challenging time, we could not believe the number of viewings we had, it was fantastic. When Kevin visited our house we had already had 3 other estate agents around but we found Kevin to be totally honest about the circumstances of the sale and gave us some really positive professional advice. Throughout the process M&B kept us up to date, always provided feedback after viewings and the role of Rachel in managing the stressful and fraught time between acceptance and signing was absolutely brilliant - we have no hesitation in recommending them and would use them again. Comment on agent fees Totally acceptable"
"I have been dealing with this agent since early 2017 and have always found them to be very helpful with my needs. I recommend their services. Comment on agent fees I think the fees are in keeping with other agents."
"I have just purchased my first property and Nicola was there to help with every question or query I had. All the correspondence was done in a very quick manner."
"Moving in to Tavistock from abroad is made easy by Mansbridge balment. From the first moment on they thought along, came up with ideas and guided us though the process of letting a house. all is done in a very friendly way, no matter witch member of staff is helping you."
"As a long distance landlord I had to rely on them to get the house ready to let and to manage it. This was carried out very successfully. The tradesmen they use are very reasonable on price. After letting out for a while I decided to sell. Again this was carried out quickly and professionally. I had no hesitation in using them again to sort out another property for me. Comment on agent fees Average"
"In purchasing my house and its subsequent let as a long term rental, Carla has been efficient, friendly and thorough in all my dealings with her! An excellent job! Comment on agent fees In line with the rest of the local agents, but better because they inspect my rental property more times a year."
"Leisa and her Lettings Team are always approachable, professional and easy to deal with. Leisa, particularly, will always 'go the extra mile' to help - the more so when we were recently selling the property and, for example, Leisa organized quotes for work and carried out final meter readings for us even after the last tenants had left. Comment on agent fees Always represent good value given the 'extra mile' and 'can do' attitude demonstrated by Leisa and her team. Admin is always spot on."
"We have just let our property and throughout the whole process the team have been professional, knowledgeable and very informative guiding us through. Nothing was ever too much trouble and we felt we could ask all the questions we needed to. They have reassured us throughout and we feel comfortable that our property is being managed by their safe hands. Comment on agent fees Competitive fees"
"The sale of my house in Devon was handled impeccably from start to completion. Efficient, pro-active and always so helpful. The best estate agent I have ever had dealings with, and there have been a few! Comment on agent fees The service they gave was worth every penny. 'You get what you pay for...' In this case I consider they certainly earned their commission by doing a fantastic job. And they achieved the full asking price in a tricky market."
"From the outset we have received brilliant helpful, friendly service from Martyn and the team at the Okehampton office, especially during the final closing stages of our sale. Would highly recommend them. Comment on agent fees The fees are very good considering the competitiveness of the housing market."
"Jonathon and Martyn were very helpful throughout our recent purchase, and provided great help with local contacts. They provided a very personal service. Well done. Comment on agent fees None, we were buying."
"2nd time of using this office. Again excellent service. Martin and Jonathon work as a very effective team. A very professional business. Comment on agent fees very competitive in todays market."
"Both Martyn and Jonathan were excellent at keeping me updated throughout with my transactions. I cannot thank them both enough! Comment on agent fees Good."
"Excellent service from both Martyn & Jonathan. They undertook all the viewings, gave us feedback very promptly and achieved a sale in about a month. Thanks Guys. Comment on agent fees Very reasonable."
"Very impressed with the service provided from day one. Knowledgeable about local area, and helpful in providing us with detailed information in respect to the property we wanted to view. As we were moving into the county - we needed that local perspective and contact - which was invaluable to my husband and I in finding the right property for us. Throughout the process of buying. Mansbridge Belmont, and Jonathan and Martyn always kept in contact and worked tirelessly to resolve matters swiftly as they arose. Jonathan and Martyn's professionalism, knowledge and experience provided gave the necessary 'back-up' to ensure the purchase completed; given some of the complexities that arose with solicitor's, this was key to the success of the transaction."
"From the first valuation we were very comfortable with the way we were advised and treated, the marketing was good, all emails and calls were promptly handled to our entire satisfaction. our sale went through quickly, all the staff were there to help so what more could we ask for. Comment on agent fees We feel the fee was fair for the service and the way we were treated, we could see what we were paying for"
"I valued the fact that the agents at the Bere Alston office kept me informed of any activity regarding the property. Each prospective purchaser was highlighted with time and date of their visit, then a valuation on the comments made following the viewing. Initially I was disappointed with the suggested sale price which was below the valuation the previous year. How ever the handling of the price negotiations by the agents was professional, clear and achieved the desired result of a quick sale. In fact there was little I had to deal with as the agents took all the responsibility including dealing with the solicitors. Comment on agent fees One never likes having to pay a professional fee, but in this instance the agents really deserved their remittance. It is a difficult time to sell property so the fee was well earnt."
"Trish and team are very good at keeping you informed during, which could be a very stressful time, whilst selling your house. The local knowledge they have in their portfolio is invaluable, and a great asset to have on your side of the negotiation. Comment on agent fees Negotiable which is good"
"A superb service from beginning to end, nothing too much trouble and service with a smile. Thank you very much."
"Absolutely delighted with the service I received from Trish and Julie. They provided feedback after every viewing and Trish gave very good advice throughout the whole process. I would highly recommend the Bere Alston branch of Mansbridge Belment. Comment on agent fees Worth every penny - I am a strong believer in you get what you pay for."
"From the initial approach, (Trish came out to us as we were looking in the window) to anything we asked she could not have been more helpful, the same goes for her colleague including showing us the same house twice in the same day"
"The Bere Alston and Tavistock teams were amazing throughout the entire process, of marketing my late mother's property and managing the whole tender process. Trish worked diligently in presenting the potential of the property. I cannot praise Trish, Sophie, Kevin Lethbridge and Peter Sleep, highly enough. We were in the most professional hands, every step of the way. Many thanks to all! Comment on agent fees Excellent value for money. Please do not shop around for 0.5% less. Go with the Estate Agents you can rely on, you will not be disappointed!"
"I received professional and courteous service from both Melanie and Lynn. Their communications were correctly spelt (apart from an Eater weekend!), clearly and correctly written and to the point. As a Buyer, I was not their client, but they dealt fairly with me and I feel they were protecting the interests of their client. I was certainly very satisfied with what was eventually a successful purchase"
"We have sold our family home have successfully let it for a year following an overseas move. From the initial valuation undertaken by Richard the level of service was superior to that offered by other local firms. His genuine enthusiasm for the property was central to finding prospective buyers. We have subsequently bought another property that Mansbridge now let. Again Leisa has gone above and beyond with helping us complete this sale and ensure the house was in an acceptable condition for Lettings despite the fact that we are half way across the world. Mansbridge have certainly gone beyond what I would consider a normal service in every aspect of our dealings with them over the last two years. +Comment on agent fees+ Highly competative"
"We cannot fault the service we received fro Mansbridge Balment. They worked so hard to sell both our homes in Highampton and nothing was too much trouble. +Comment on agent fees+ The fees were extremely reasonable for the amount of work carried out to sell our properties."
"We bought through Mansbridge Balment (completion early March 2018). The team there, particularly our main contact Martyn, were a pleasure to deal with. Delays with our London sale made it quite a protracted matter but Martyn's calm approach and understanding played a big part in keeping the whole thing together across quite a few months. I'm sure that with other agents it could well have fallen through. We wouldn't hesitate to use this agent if we were thinking of selling in the future."
"Absolutely delighted with the excellent and professional service we received from Mansbridge Balment when selling our house - we bought the house through MB 12 years ago and we didn't hesitate to use MB again. Trish and Sophie were brilliant with the viewings, just giving that extra edge as they knew the local area and community so well. Thank you so much everyone. Comment on agent fees Fees were very reasonable and competitive compared with other agents"
"So nice to have had dealings with friendly, courteous staff at Mansbridge Balment from beginning to end of the sale of our house. More communication with Rachel as Sales Progressor and she always made that extra bit of effort on our behalf. Well worth the fees."
"Peter matched the house to our requirements and helped us in a very smooth, hassle free purchase. I would recommend MB to anyone."
"The team at Mansbridge Balment have been proactive and helpful throughout the process of buying a house from their client. Thanks to their honesty, professionalism, and tenacity, the various delays of conveyancing etc., have been overcome, and they have been instrumental in ensuring the process was expedited as quickly as possible. We are grateful for their support to us as purchasers, and would highly recommend them for vendors and buyers alike"
"All staff I came in contact with were personable and helpful Ongoing communication during the buying process was reassuring which all helped to dissipate any potential problems ."
"I found Rachel to be an excellent sales progressor. Efficient, empathetic and with an amiable disposition. I doubt whether the outcome reached would have been possible without her invaluable input."
"We found our experience with Mansbridge Balment to be excellent from start to finish. From the initial valuation of our house to the final sale the staff were all friendly, professional and helpful. I would not hesitate to recommend Mansbridge Balment to anyone thinking of selling their home. Comment on agent fees The fees were very slightly more than we would have liked, however, we felt that they did work hard for their money with numerous viewings and a great deal of advertising of our house in order to generate interest."
"Everything went according to plan. Rachel kept in touch with me throughout the process. I have no complaints so all good."
"Fabulous service from initial viewing, with Nicola, through to completion Rachel kept us informed throughout the whole process . Friendly, positive and professional Rachel is your USP. Thank you."
"useful direct and to the point, kept us in the loop .friendly approachable staff, sold our property and bought our new home through Mansbridge Balment, would highly recommend. although there fees were too high for the sale of out flat!"
"Having sold a property through your branch several years ago it was really good to experience your services as buyers. Lynn White was so helpful to us again, and we found her to be very warm and professional, always mindful of the fact that she was working towards the sale on behalf of the vendors. We felt valued and kept informed of any issues, as the sale progressed. We would certainly use your services again as we found the whole experience very satisfactory in all aspects. Melanie Mansell was helpful too."
"Friendly, courteous, professional and very efficient at all stages of my purchase. I was extremely impressed and would not hesitate to recommend. "
"We were very happy with the way our purchase went. Lynn worked with us on a few issues that arose, she was very helpful and patient. Definitely recommend this agent. A+ Comment on agent fees Good "
"We were particularly impressed by the care taken for the sale of our property and the brochure - the photography in particular. Although the sale and purchase were lengthy due to unexpected problems, we were given constant support and advice of the highest quality from your staff at Yelverton, particularly from Mrs White, which saw us successfully through the complexities and stress of the process from start to completion. Comment on agent fees Very reasonable "
"The whole selling experience was made easy & stress free by the speed & efficiency of the Mansbridge Belment team but especially Rachel Anderson Stacey the senior sales progressed Thank You All Comment on agent fees Competitive"
"Very good and efficient service and helped at every stage of the move, would highly recommend Nick and his team."
"Having been very unhappy with the poor service of another leading estate agency in Devon/Somerset who kept mucking us about, we were pleasantly surprised at how efficient, friendly and helpful all the team at Mansbridge Balment in Okehampton were in assisting us to purchase our home. All dealings with MB were conducted in a prompt fashion and any queries responded to in timely fashion. Would happily use them again."
"We bought through Mansbridge Balment (completion early March 2018). The team there, particularly our main contact Martyn, were a pleasure to deal with. Delays with our London sale made it quite a protracted matter but Martyn's calm approach and understanding played a big part in keeping the whole thing together across quite a few months. I'm sure that with other agents it could well have fallen through. We wouldn't hesitate to use this agent if we were thinking of selling in the future."
"We cannot speak highly enough of Trish at Bere Alston branch. From start to finish and beyond, Trish has been so fantastic and professional in every aspect of our purchase. She ensured everything went smoothly and like clockwork which was comforting as we were so far away. She was prepared to go the extra mile when it came to assisting us with all manner of help when it came to local amenities and services ensuring that our transition was as smooth and painless as was possible. Her friendly and helpful personality made her a pleasure to deal with and we consider ourselves lucky that it was Trish who dealt with our purchase."
"I have bought & sold property via Mansbridge Balment a number of times down the years, and always received first rate service at a competitive price. "
"Great advise for what price bracket to place your house on the market. Great pictures taken to advertise your house. Helpful staff at hand to answer questions. Professional service. _Comment on agent fees_ Ã¢Â€ÂœAre more expensive than the basic service that is available online. But you are paying for a more superior service.Ã¢Â€Â "
"Always kept us informed and updated on our purchase. Never too much trouble when we asked questions. Very helpful when we relocated to the area and suggested various tradesman. "
"Brilliant service, kept up to date regularly and always at hand if needed. The guys were great from the start."
"Rachel provided an good follow up service to the sale agreed on our property in Tavistock. Even after the sale when a slight issue arose, after moving she effectively dealt with the situation pleasantly and professionally. She is a good asset to Mansbridge Balment, _Comment on agent fees_ Good, reasonable and per area market"
"Though buying a house is a stressful period in one's life the team from Mansbridge Balment made this as easy as possible for us. Very responsive to calls and emails, friendly and helpful."
"We have been very impressed by Mansbridge's dedication to the task of selling 97 Browning Road on behalf of my brother and myself. Their regular updates have been very helpful and their persistence at contacting the potential buyers and both sets of solicitors has been just what we needed as we live 6 hours away! *Comment on agent fees* Acceptable"
"As the house sale has taken a number of years to complete, we have enjoyed a relationship with all members of staff at the Woolwell office as well as, latterly, Anne Hall. They are all professional, friendly and were totally engaged with achieving the sale, whether preparing the literature, attracting prospective buyers, taking viewings and providing feedback on all aspects of the process. In the latter stages of the sale, the inclusion of Anne Hall provided a far better overall picture of the state and progress of each part of the chain which was extermely useful. The staff's quick responsiveness was particularly evident after a buyer pulled out late in the sale and Kevin and Emily quickly organised further valuable viewings that translated into a new buyer and completion. We fully recommend this estate agent, especially this branch, to people who are looking at selling their own property. Comment on agent fees The fees are great value for money for the service (in all senses and stages) that we received"
"All the staff were pleasant,helpful and nothing was too much trouble. We were relocating to the area and they kept us informed on the purchase. Recommended various companies for us, all of which were excellent."
"! would unreservedly recommend the whole team at M&B. They are professional, courteous and helpful and they have gone out of their way to accommodate our needs. Over the past two years we have bought a property, sold a property and let a property with M&B and in all aspects we could not fault the level of service. We live in the Middle East so communication is not easy and the time differences make things awkward but that has not presented a problem to the staff at M&B. Having had some poor experiences with other Tavistock estate agents I no longer bother going to anyone else in Tavistock apart from M&B. Both the sales and lettings teams are excellent and putting them together in one building has obviously strengthened the communication between the different departments as I will often speak to one dept and almost immediately the other knows whats going on without me having to tell multiple people in the same organisation. *Comment on agent fees* Average - try to negotiate the best deal you can. They will listen."
"I found your service to be professional at all times yet friendly too. I was listened to and got a quick response each time I made any contact. I would use again without hesitating. *Comment on agent fees* Fair."
"Mansbridge Balment were really helpful in the sale of my property. Ann and Kevin in particular were always on hand to assist particularly when I was having problems with my solicitor. Ann continued to check on progress and move the sale along. Comment on agent fees:- Fees were reasonable (although this is the first house I have sold so have no real comparison)"
"We are happy to say that the help we received from Melanie and Dan was very impressive and if helped us complete on our purchase with a minimum of time delay. Thanks."
"Dan was very helpful and honest in his advice on how to prepare our house for a swift and well priced sale. He also takes wonderful, and realistic photos, which always helps to sell a property. With his help and advice, we achieved a very swift sale indeed. Comment on agent fees:- Fair and in line with other local agents"
"Outstanding service all the way through with excellent work also done by Dan. The brochure was produced in a very professional manner with superb attention to detail. Nothing was too much trouble and we would have no hesitation in recommending Mansbridge and Bailment to prospective purchasers."
"I found Melanie and her colleague's to be much more professional than other estate agents whilst searching and buying our first house. Although clearly looking out for the interests of her client as one would expect Melanie was always prompt, polite, helpful and kept me informed from our initial contact to completion. If I was to go onto to sell my house in the future I would certainly be looking to use Melanie and Mansbridge Balment."
"Professional staff with comprehensive local knowledge, a long standing reputation for excellent service at competitive rates, who continue to confound the estate agent stereotype."
"Brilliant service, from valuation, viewings to sale! Very friendly knowledgeable team. Great advice given and all viewings carried out by staff without fail, which was perfect for me so I could just leave the house with children and dog! Would absolutely use this agent again. Comment on agent fees:- Fair. You get what you pay for!"
"The service we received was excellent. In addition to helping with our sale and finding a succession of possible buyers Rachael chased the awful purple bricks vendors continually. As we are unable to move directly into our new house Richard made strenuous efforts to find us temporary accommodation until he ultimately found us a place. The service we received from all staff could not have been bettered."
"Both Jonathon and Martyn were excellent in the service provided to us. An problem in the chain were resolved. I would definitely use them again."
"Excellent communication through the entire process. My husband and I are from Australia and are completely new to the purchasing process in the U.K. Jonathan helped us through every step of the way, was patient, informative and just a great person to deal with. Thank you!"
"All the staff were very friendly and helpful - Jonathon particularly in the early months and Martin, latterly, who must have the patience of a saint dealing with some very difficult buyers who, without any warning, pulled out of the sale at lunchtime on the day we were due to exchange!! Fortunately a really pleasant buyer then returned and the sale went through very smoothly. I feel that all the staff worked hard to sell my house over the 18 months that it took to finally achieve the sale."
"I have been so impressed by the service I received from Mansbridge Balment and the fantastically supportive, helpful and professional staff in the Bere Alston branch."
"Trish and Sophie from the Bere Alston branch kept a constant flow of potential buyers to view our property with a fair priced offer to purchase being accepted after a short time. They along with support from the team in Tavistock kept us informed and advised through to the completion of the sale. An excellent service."
"What can I say, superb, I dealt with Jonathon throughout the process of buying the property at Okehampton. He was extremely helpful,professional and friendly from the start,and kept me informed at each stage. Thanks very much."
"1 word for Trish - EXCEPTIONAL. Just fantastic and professional service was provided by Trish. I was living in Perth, Australia and Trish did everything to ensure a successful sale of the property for me"
"I can only say positive things about our experience selling with Mansbridge and Balment. In summary, the agents are polite, efficient, professional and they have the personal touch not shared by the bigger companies. I wouldnâ€™t hesitate in recommending them or using them again myself. When they first valued our property they realistically priced it, unlike some of the other agents who inflated their estimate to flatter / coerce us to market our property with them. M&B were always polite and diplomatic, they seemed to understand that having your home on public show can be really stressful and invasive; they always gave adequate notice for any viewing and contacted us promptly to provide thorough feedback, which reassured us that they were doing their best to market..."
"My experience in dealing with both Chris and James has been overwhelmingly positive. There were some minor gaps in process simply because I bought a boat advertised through them, which could hardly be termed as a standard transaction, however, we overcame these quite easily. I found everyone to be efficient and they fulfilled all obligations in a timely and courteous manner. Thank you."
"Tess â€“ I cannot begin to say how grateful we are for all you have done for us. You have taken so much of the stress from the whole procedure. We were lucky to have you."
"I have now bought 2 houses using Mansbridge and Balment of Yelverton. One was for my elderly parents, and now one for myself. On both occasions they were outstanding in the service they offered being sensitive to the needs and anxieties of my parents, and in keeping me updated about progress throughout the process. A thoroughly professional service."
"From start to finish I found all the representatives extremely helpful and professional, Although I dealt mainly with Ann Hall if she was out of the office my message was always passed on and I would get a response very quickly. I felt that nothing was too much trouble even to the point of her collecting paperwork from my home (I am disabled) to go to the Solicitors. ( I used the Agents own solicitor Thompson & Jackson who were also brilliant). I could go on but basically I I would thoroughly recommend Mansbridge & Balment a seamless transaction definitely five star treatment."
"Initially overvalued property, but prepared to renegotiate commission rate when this became apparent. Very good communication, positive advice, quick answers to questions. Secured a fair price in a difficult market."
"Ann Hall went out of her way to ensure a rather challenging purchase went to smooth completion in the end. Ann has been very helpful throughout and at all times very efficient and effective in her communication. Ann has arranged for surveys on my behalf, chased through their respective reports and provided me proactively with updates on developments. Moreover, she has proactively liaised with my letting agent (who is in essence a competitor) of this investment property on my behalf to ensure a smooth handover."
"Although a stressfull process Rachel made it so much more bearable. Keeping me up to date on a regular basis even though I was the purchaser. Answered any queries I had very promptly and professionally. I canâ€™t rate Mansbridge & Balment highly enough. I will definately recommend them and when I sell (not for a while) I will not hesitate to use them."