Read what our customers think about us...

AbiDart

"We listed our property with Mansbridge after being messed around by another agent and their customer service. Mansbridge demonstrated how a local company works with great passion and a real care for how their customers feel. We were kept informed regularly throughout our sale process and Ann and Joanne never once moaned about my persistent emails and phone calls! Our only regret is that we didn't use Mansbridge from the beginning! Comment on agent fees Good"

Mike & Sylvia

"We have just sold through the Mannamead Office and bought through the Woolwell Office. Everybody has been really helpful and professional although we did have some issues which turned into a lengthy process. We must mention Ben for helping us out, Karen for the way she dealt with the viewings and offers and of course Ann who has been with us all the way and must now be very pleased that it is all settled. Comment on agent fees Good"

Geoff Davis

"The staff with whom we had contact were diligent and helpful and provided assurance throughout that our purchase was in safe hands. Well done M&B on an excellent job"

Maria

"Professional, honest and thorough. We were very impressed with the efficient and professional service we received from all of the staff at the Plymouth office, but in particular Darren and Karen whose enthusiasm and determination resulted in the sale of the property. A big thank you to the whole team, it was a pleasure doing business with you. +Comment on agent fees+ Marginally higher fees than other local agents but worth the extra."

Randj

"We were so pleased to have dealt with Mansbridge, from start to finish everyone was polite, helpful and professional. We found even from the start viewings were accommodated around our full time working hours (we found a lot of EA's don't!) and once our offer was accepted we were kept up to date at all parts of the process. Constant communication throughout made it such a stress free and easy process. We wouldn't hesitate in recommending Mansbridge and we will certainly be using them in the future."

Tim

"The sale was handled smoothly and without issue. Any queries were dealt with quickly and competently. The Agents were easily accessible and very pleasant. Happy to recommend. Comment on agent fees Reasonable"

Mr. & Mrs. Lloyd

"Well done, to the helpful and friendly team at Mansbridge Balment. We have been guided through the sale of our property with accurate, up-to-date information, and an efficient, very professional service. A big thank you to everyone. "Keep up the good work". Comment on agent fees In line with what we expected. Very fair."

May

"I purchased my current property through Mansbridge, and at every stage they were reliable, helpful and informative. I would like to work with them in the future if I decide to move again! +Comment on agent fees+ Reasonable for the service."

Mr. & Mrs. Shearman

"Emily advised us very early on that our house would sell quickly and agreed that we should find a property we wanted before putting ours on the market. When we found exactly what we wanted, Emily arranged an early viewing, made offers on our behalf and had everything ready to put our house on the market straight away. Within a couple of days, we had agreed one of the offers on our property and had our offer accepted too. Comment on agent fees A local estate agent was most important to us to give an accurate valuation. We understand that the fees are comparable."

Southway Sale

"Great service, good advice and smooth procedure. Would certainly recommend and use again. Very good weekly updates up to the point of completion. Highly professional from start to finish. Very good knowledge of the local area Comment on agent fees Reasonabl"

Ashley

"Staff welcoming and helpful with initial viewing. Kept us informed weekly of progress , far more helpful than the agent who sold my house. Would use again and recommend to friends and family"

Amy & Anthony

"From start to end we were so impressed with the service of Mansbridge Balment. Emily was so helpful with advise when selling our property and kept us up to date with regular phone calls. When we sold within two weeks we were over the moon. Selling our first house we were slightly over whelmed with the process but Ann was so helpful and was always at the end of the Phone for advise or help. I defiantly would recommend mansbridge Balment and would use the again. Thank you so much for a relatively stress free process Comment on agent fees Average"

K

"Very professional and friendly service right from the outset. Knowledge of previous sales in the area was an advantage as our property sold before it went live! All the staff have been extremely helpful with any queries we have had. I would particularly like to thank Ann in the Mutley office for her hard work on our behalf - going above and beyond! +Comment on agent fees+ Fees are conmensurate with other agents in the area"

A Happy Buyer

"I received professional and courteous service from both Melanie and Lynn. Their communications were correctly spelt (apart from an Eater weekend!), clearly and correctly written and to the point. As a Buyer, I was not their client, but they dealt fairly with me and I feel they were protecting the interests of their client. I was certainly very satisfied with what was eventually a successful purchase"

Phillips

"We have sold our family home have successfully let it for a year following an overseas move. From the initial valuation undertaken by Richard the level of service was superior to that offered by other local firms. His genuine enthusiasm for the property was central to finding prospective buyers. We have subsequently bought another property that Mansbridge now let. Again Leisa has gone above and beyond with helping us complete this sale and ensure the house was in an acceptable condition for Lettings despite the fact that we are half way across the world. Mansbridge have certainly gone beyond what I would consider a normal service in every aspect of our dealings with them over the last two years. +Comment on agent fees+ Highly competative"

Bridget & Paul from Essex

"We cannot fault the service we received fro Mansbridge Balment. They worked so hard to sell both our homes in Highampton and nothing was too much trouble. +Comment on agent fees+ The fees were extremely reasonable for the amount of work carried out to sell our properties."

Rachael

"We bought our forever home through mandbridge and balment in May 2018. The chain was long and there were some issues with the house at the very end which could not be helped by anyone however, mansbridge and balment were great at liaising with us regularly and nothing was too much trouble. They were very efficient in helping us get on with buying as soon as we could. When we had to pop in to store or call the staff were all very friendly and helpful and even though we occasionally had to talk to different members of staff they always got back to us when they said they would promptly. They all seemed genuine and friendly at all times - at no time did I ever feel an inconvenience or that they were too busy to give me the best service. Thankyou all very much!"

Michaela

"Our experience of buying a house couldn't have been better. Due to various reasons we kept on arranging further viewings (to measure for carpets, furniture etc), but staff was always very pleasant and nothing was a problem. Any questions we had were answered promptly. We got emails to keep us up to date with what's going on. On completion, we got a call from them to let us know that keys are ready for a pick up 3 hours before our solicitor rang. Great service"

David Barham

"The whole process from initial advice and valuation right through to being kept informed of progress has been a tribute to the knowledge and professionalism of the whole team. I also really liked the online Property File which allowed me to keep up with planned viewings and feedback. Comment on agent fees Fees very much in line with normal established estate agent fees."

John and Jan

"one or two minor issues but overall happy with the service.No agent name for this review as we seemed to be passed around to whoever was available which we found annoying at times Comment on agent fees the fee was higher than other estate agents % wise"

Dave

"The whole process from initial advice and valuation right through to being kept informed of progress has been a tribute to the knowledge and professionalism of the whole team. I also really liked the online Property File which allowed me to keep up with planned viewings and feedback. Comment on agent fees Fees very much in line with normal established estate agent fees."

Lowri and Jonathan

"We recently bought our new home from the North Plymouth office. We were pleased they could offer Sunday viewings with Abby showing us around initially. Dealt with several members of the office during negotiations and they all were pleasant and professional. Ann was did a fantastic job with sales progression with a fairly complicated chain. Everyone was very quick to return with any queries we had. A good experience through whole journey"

Tony

"Having found a buyer in under 4 weeks the sale collapsed shortly before exchange, however M&B found another buyer in under a week and the sake went through successfully. Comment on agent fees High but I guess you get what you pay for."

Kit

"Tony, Ann and team were fantastic from day one, providing an efficient and professional service. The property was valued and marketed well and was sold very quickly. Communication throughout the process was excellent, with unprompted updates up to the very end. Thank you."

Sheila

"I was very impressed by Tony Carlton's friendly and professional manner. His photography is exceptional! Having not moved house for 31 years he guided me into the sale process gently by testing the market before my anticipated sale date. The house was snapped up at the first viewing by a client already on his books for the full asking price. Kevin Buckingham did a good job showing the buyer around and whenever he answered the telephone he was always very reassuring and supportive. Thanks too to the rest of the team who were always very helpful and courteous. Comment on agent fees I can't make any comparison with other agents so I can't really say however it was money well spent for such a successful outcome"

Jeanette Lilley

"From the first time I visited the Woolwell Branch I received a wonderful service from Hannah as she was very caring as I was selling my house under difficult circumstances. Tony came to value and photograph my house (his photography was amazing), he was lovely caring and professional. Due to my circumstances he went above and beyond and 'held my hand' throughout the entire process. I was so pleased as the first viewer put an offer in. Following having the sale agreed, Ann and Joanne from the progression team were amazing at keeping me updated and informed through weekly emails and phone calls. They were caring and understanding with any queries that I had. Overall Mansbridge and Balment Woolwell office are an excellent team who are warm and welcoming and have a very personal approach. I would highly recommend them to everyone. Comment on agent fees Good"

Lauren

"We were returning customers having bought property with Mansbridge in earlier years. The team are very friendly and quick to respond to enquiries - whether this was about our own house sale or houses we wished to view. The agent seemed to be well-connected with the area and kept us informed of houses that were coming up on the market."

Lewis

"Julie displayed all the qualities your would expect from an estate agent working on your behalf. Professional, considerate, mindful, well dressed and always on time. At no time did we feel that her loyalties were elsewhere, and she consistently displayed her support for us as sellers. A great asset to the team. Comment on agent fees Higher than most other agents in the area however they do operate all weekend, viewings and office. Good for both seller and buyer"

Katherine

"Ben was fantastic with the pictures, text and promotion of our house. He worked hard and spent time with great attention to detail in making our house look fantastic in the sales photos. Most importantly he worked tirelessly and effectively on our behalf in taking the agreed sale to exchange and completion and we don't believe the sale would have going through without his considerable time, effort and diplomacy. There are a lot of estate agents out there, in particular the internet based ones, who promote themselves as low cost agents who can sell a house just as well. However what they lack is the exceptional customer service in particular the after 'sale agreed' input which often makes the difference in taking a sale to completion. Thank you to Ben and all the staff and Mansbridge and Balment who were always helpful, professional, and cheerful. Comment on agent fees Reasonable for the service they provide"

Adam Davies

"We were buying from Mansbridge Balment and there was a tight deadline given due to a deadline in the mortgage offer. They kept us up to date throughout the process but did not harass us as we were doing everything our end. Would totally recommend them."

A Broomfield

"My husband and I really appreciated the professionalism and help that this estate agent provided us with when buying our first home. Having never been through the process before, all the staff made sure It was a stress free process and took the time respond promptly to all our queries. Comment on agent fees Good"

Jenny Bailey

"From start to finish the team guided us through the process. They advised well, produced fabulous photos and focused on getting us the best possible footfall through the door. Sold within 48 hours thanks to their expertese. All the staff always helpful and supportive. Thank you so much. Comment on agent fees Good Value. There was a lot of work and time needed in order to do a professional job."

PaulinPlymouth

"My house sold to the first viewer, in a very short space of time, and went through with absolutely now quibbles whatsoever. This averages out nicely some of the previous properties I've been involved with! Part of this recent success was the work I'd put into the house, partly the market conditions, but I think the team at M&B had a good impact on the process, especially in their initial marketing and setting the price point etc. Comment on agent fees It felt as if they had very little to do for their money to be honest - it was such an easy sale that I did feel a bit disgruntled, but as I say its a case of swings and roundabouts!"

B Miles

"We bought through Mansbridge Balment (completion early March 2018). The team there, particularly our main contact Martyn, were a pleasure to deal with. Delays with our London sale made it quite a protracted matter but Martyn's calm approach and understanding played a big part in keeping the whole thing together across quite a few months. I'm sure that with other agents it could well have fallen through. We wouldn't hesitate to use this agent if we were thinking of selling in the future."

Paul and Debbie Ashton

"Absolutely delighted with the excellent and professional service we received from Mansbridge Balment when selling our house - we bought the house through MB 12 years ago and we didn't hesitate to use MB again. Trish and Sophie were brilliant with the viewings, just giving that extra edge as they knew the local area and community so well. Thank you so much everyone. Comment on agent fees Fees were very reasonable and competitive compared with other agents"

Satisfied

"So nice to have had dealings with friendly, courteous staff at Mansbridge Balment from beginning to end of the sale of our house. More communication with Rachel as Sales Progressor and she always made that extra bit of effort on our behalf. Well worth the fees."

Helen

"Peter matched the house to our requirements and helped us in a very smooth, hassle free purchase. I would recommend MB to anyone."

Happy Buyer

"The team at Mansbridge Balment have been proactive and helpful throughout the process of buying a house from their client. Thanks to their honesty, professionalism, and tenacity, the various delays of conveyancing etc., have been overcome, and they have been instrumental in ensuring the process was expedited as quickly as possible. We are grateful for their support to us as purchasers, and would highly recommend them for vendors and buyers alike"

Wenault

"All staff I came in contact with were personable and helpful Ongoing communication during the buying process was reassuring which all helped to dissipate any potential problems ."

George

"I found Rachel to be an excellent sales progressor. Efficient, empathetic and with an amiable disposition. I doubt whether the outcome reached would have been possible without her invaluable input."

JJ

"We found our experience with Mansbridge Balment to be excellent from start to finish. From the initial valuation of our house to the final sale the staff were all friendly, professional and helpful. I would not hesitate to recommend Mansbridge Balment to anyone thinking of selling their home. Comment on agent fees The fees were very slightly more than we would have liked, however, we felt that they did work hard for their money with numerous viewings and a great deal of advertising of our house in order to generate interest."

Just completed

"Everything went according to plan. Rachel kept in touch with me throughout the process. I have no complaints so all good."

CLS

"Fabulous service from initial viewing, with Nicola, through to completion Rachel kept us informed throughout the whole process . Friendly, positive and professional Rachel is your USP. Thank you."

Mrs. P

"useful direct and to the point, kept us in the loop .friendly approachable staff, sold our property and bought our new home through Mansbridge Balment, would highly recommend. although there fees were too high for the sale of out flat!"

The Wimbles

"Having sold a property through your branch several years ago it was really good to experience your services as buyers. Lynn White was so helpful to us again, and we found her to be very warm and professional, always mindful of the fact that she was working towards the sale on behalf of the vendors. We felt valued and kept informed of any issues, as the sale progressed. We would certainly use your services again as we found the whole experience very satisfactory in all aspects. Melanie Mansell was helpful too."

Vonny

"Friendly, courteous, professional and very efficient at all stages of my purchase. I was extremely impressed and would not hesitate to recommend. "

Archie & David

"We were very happy with the way our purchase went. Lynn worked with us on a few issues that arose, she was very helpful and patient. Definitely recommend this agent. A+ Comment on agent fees Good "

Michael Williams

"We were particularly impressed by the care taken for the sale of our property and the brochure - the photography in particular. Although the sale and purchase were lengthy due to unexpected problems, we were given constant support and advice of the highest quality from your staff at Yelverton, particularly from Mrs White, which saw us successfully through the complexities and stress of the process from start to completion. Comment on agent fees Very reasonable "

Mo Jones

"The whole selling experience was made easy & stress free by the speed & efficiency of the Mansbridge Belment team but especially Rachel Anderson Stacey the senior sales progressed Thank You All Comment on agent fees Competitive"

James

"Very good and efficient service and helped at every stage of the move, would highly recommend Nick and his team."

N & A

"Having been very unhappy with the poor service of another leading estate agency in Devon/Somerset who kept mucking us about, we were pleasantly surprised at how efficient, friendly and helpful all the team at Mansbridge Balment in Okehampton were in assisting us to purchase our home. All dealings with MB were conducted in a prompt fashion and any queries responded to in timely fashion. Would happily use them again."

B.Miles

"We bought through Mansbridge Balment (completion early March 2018). The team there, particularly our main contact Martyn, were a pleasure to deal with. Delays with our London sale made it quite a protracted matter but Martyn's calm approach and understanding played a big part in keeping the whole thing together across quite a few months. I'm sure that with other agents it could well have fallen through. We wouldn't hesitate to use this agent if we were thinking of selling in the future."

Sharon & Paul

"We cannot speak highly enough of Trish at Bere Alston branch. From start to finish and beyond, Trish has been so fantastic and professional in every aspect of our purchase. She ensured everything went smoothly and like clockwork which was comforting as we were so far away. She was prepared to go the extra mile when it came to assisting us with all manner of help when it came to local amenities and services ensuring that our transition was as smooth and painless as was possible. Her friendly and helpful personality made her a pleasure to deal with and we consider ourselves lucky that it was Trish who dealt with our purchase."

Steven John

"I have bought & sold property via Mansbridge Balment a number of times down the years, and always received first rate service at a competitive price. "

Seller

"Great advise for what price bracket to place your house on the market. Great pictures taken to advertise your house. Helpful staff at hand to answer questions. Professional service. _Comment on agent fees_ “Are more expensive than the basic service that is available online. But you are paying for a more superior service.” "

Terry & Sheila

"Always kept us informed and updated on our purchase. Never too much trouble when we asked questions. Very helpful when we relocated to the area and suggested various tradesman. "

Kirsty Wavish

"We have used Mansbridge & Balment for our last 2 sales and they have delivered a very personal, professional and friendly service. They are realistic estate agents who don't dazzle you with over the top valuations just to get you on their books. They are honest about what you are likely to get for your property which gives a feeling of confidence that you are not entering the market with an unachievable price. They also gave great advice on small things we could/should improve prior to commencing viewings, so our property was looking at its best. The brochure for our property was excellent, lovely pictures and great description. The service thereafter was excellent, regular postings in local property papers and pushed our property as much as possible. The online portal was great, where we could keep a track of viewings and subsequent feedback. And the negotiation phase once we had received some offers was excellent. We felt they were doing their best to help us achieve the price we wanted for our property. I have to mention Tony Carlton in particular as we felt he gave a very personal service and at all times, felt we were being given really good advice. But the whole team were fabulous and we were really impressed at everything they did. I also have to mention Ann Hall who co-ordinated the move. She was excellent, constantly keeping us up to date regarding the sale. All in all, I would totally recommend using Mansbridge & Balment if you want an honest, professional service. _Comment on agent fees_ Reasonable and affordable. Definitely get what you pay for."

Amanda Haynes

"Mansbridge are a fantastic estate agents and would definitely recommend them. They kept me informed of viewings and sale progress every step of the way - a very friendly and capable team _Comment on agent fees_ A little bit more than what I was hoping but you pay for what you get and they are worth paying a bit extra"

Claire Follett

"Mansbridge Balment have been excellent throughout our sale and purchase experience. Our house was valued and marketed extremely quickly and sold with four days! Their communication has been frequent and very informative throughout. Having dealt with several members of staff I have found each and everyone to be extremely efficient, friendly and helpful. My experience of Mansbridge Balment has been much better than my previous buying/selling experience with other agents. I would not hesitate to recommend Mansbridge Balment Plymouth. _Comment on agent fees_ Reasonable fees. Could have found cheaper but am certain I would not have received the same high standard of service."

Allison & John

"We received an excellent service from start to finish. Staff very friendly and helpful, especially Karen, and Ann who kept us up to date with regular emails on the progress of our purchase which we found very helpful, thank you Ann We would definitely recommend Mansbridge Balment to give a first class service. _Comment on agent fees_ N/a as used to buy property"

A. Swinhoe

"The whole process was good from start to finish. Polite staff, regular updates, honest answers. I would highly recommend M&B to anyone and I will be using them again if I move. _Comment on agent fees_ Good"

Jack Jessop

"Brilliant service, kept up to date regularly and always at hand if needed. The guys were great from the start."

Sarah-Jane Lincoln

"Rachel provided an good follow up service to the sale agreed on our property in Tavistock. Even after the sale when a slight issue arose, after moving she effectively dealt with the situation pleasantly and professionally. She is a good asset to Mansbridge Balment, _Comment on agent fees_ Good, reasonable and per area market"

Anca P

"Though buying a house is a stressful period in one's life the team from Mansbridge Balment made this as easy as possible for us. Very responsive to calls and emails, friendly and helpful."

Brian

"We have been very impressed by Mansbridge's dedication to the task of selling 97 Browning Road on behalf of my brother and myself. Their regular updates have been very helpful and their persistence at contacting the potential buyers and both sets of solicitors has been just what we needed as we live 6 hours away! *Comment on agent fees* Acceptable"

Chris & Tina MP

"As the house sale has taken a number of years to complete, we have enjoyed a relationship with all members of staff at the Woolwell office as well as, latterly, Anne Hall. They are all professional, friendly and were totally engaged with achieving the sale, whether preparing the literature, attracting prospective buyers, taking viewings and providing feedback on all aspects of the process. In the latter stages of the sale, the inclusion of Anne Hall provided a far better overall picture of the state and progress of each part of the chain which was extermely useful. The staff's quick responsiveness was particularly evident after a buyer pulled out late in the sale and Kevin and Emily quickly organised further valuable viewings that translated into a new buyer and completion. We fully recommend this estate agent, especially this branch, to people who are looking at selling their own property. Comment on agent fees The fees are great value for money for the service (in all senses and stages) that we received"

Jo & Glen

"The whole team has been so helpful nothing has been too much trouble. It has made the the whole process of selling that much easier. Would definitely recommend Mansbridge and Balment 100% *Comment on agent fees* Very competitive for the professional service you receive"

Edd Bobito

"All the staff were pleasant,helpful and nothing was too much trouble. We were relocating to the area and they kept us informed on the purchase. Recommended various companies for us, all of which were excellent."

Huw Phillips

"! would unreservedly recommend the whole team at M&B. They are professional, courteous and helpful and they have gone out of their way to accommodate our needs. Over the past two years we have bought a property, sold a property and let a property with M&B and in all aspects we could not fault the level of service. We live in the Middle East so communication is not easy and the time differences make things awkward but that has not presented a problem to the staff at M&B. Having had some poor experiences with other Tavistock estate agents I no longer bother going to anyone else in Tavistock apart from M&B. Both the sales and lettings teams are excellent and putting them together in one building has obviously strengthened the communication between the different departments as I will often speak to one dept and almost immediately the other knows whats going on without me having to tell multiple people in the same organisation. *Comment on agent fees* Average - try to negotiate the best deal you can. They will listen."

E. Holliman

"I found your service to be professional at all times yet friendly too. I was listened to and got a quick response each time I made any contact. I would use again without hesitating. *Comment on agent fees* Fair."

Judith Moore

"The service was excellent, nothing was too much trouble arranging more than one visit to the property. The staff were all very friendly and helpfull. We were kept informed of the progress of our purchase frequently. i would definitely recommend Mansbridge Balment for either selling or purchasing a property."

Joanna Hadley

"Although I didn't personally use this estate agents to sell my property I still feel that they deserve an excellent review from me as our move was a bit complicated with a new build at the top of the chain. Tess and Ann were so professional and no matter how many questions I had for them they always got me the answers I needed and acted as if nothing was too much trouble. If in the future I ever decide to sell up again I will definitely be using this estate agents."

Enya Mitchell

"These guys where brilliant chasing up our solicitors for us and dealing with all the problems we had with ease and reassuring us as first time buyers and it was all okay."

M. Freeman

"Very impressed with the extremely fast results right from day one. Every aspect of selling our home was made easy, and We really appreciated the constant updates each week on the progress of our sale. Thank you!"

Team Ackerman

"Absolutely fantastic agents and Tony went out of his way to meet our high expectations and got our dream house. Comment on agent fees:- Excellent value for money especially as everything was taken complete care of"

Yvonne

"Very pleased with advice we were given at our first meeting with Tony Carlton and overall service from the whole team was excellent. The online property file allowing us to track viewings and feedback was extremely helpful and communication from the office was excellent. Comment on agent fees:- We had considered online only agents but for a low cost property there was little difference in price as most have a minimum fee and aren't always transparent with the additional costs they don't include in their headline fee. The extra was worth it for the professional service we received."

Sophie

"Mansbridge Balment were really helpful in the sale of my property. Ann and Kevin in particular were always on hand to assist particularly when I was having problems with my solicitor. Ann continued to check on progress and move the sale along. Comment on agent fees:- Fees were reasonable (although this is the first house I have sold so have no real comparison)"

Ernest

"We are happy to say that the help we received from Melanie and Dan was very impressive and if helped us complete on our purchase with a minimum of time delay. Thanks."

Dishy

"Dan was very helpful and honest in his advice on how to prepare our house for a swift and well priced sale. He also takes wonderful, and realistic photos, which always helps to sell a property. With his help and advice, we achieved a very swift sale indeed. Comment on agent fees:- Fair and in line with other local agents"

Michael and Linda

"Outstanding service all the way through with excellent work also done by Dan. The brochure was produced in a very professional manner with superb attention to detail. Nothing was too much trouble and we would have no hesitation in recommending Mansbridge and Bailment to prospective purchasers."

Chris

"I found Melanie and her colleague's to be much more professional than other estate agents whilst searching and buying our first house. Although clearly looking out for the interests of her client as one would expect Melanie was always prompt, polite, helpful and kept me informed from our initial contact to completion. If I was to go onto to sell my house in the future I would certainly be looking to use Melanie and Mansbridge Balment."

John Robertson

"Professional staff with comprehensive local knowledge, a long standing reputation for excellent service at competitive rates, who continue to confound the estate agent stereotype."

Alison

"Brilliant service, from valuation, viewings to sale! Very friendly knowledgeable team. Great advice given and all viewings carried out by staff without fail, which was perfect for me so I could just leave the house with children and dog! Would absolutely use this agent again. Comment on agent fees:- Fair. You get what you pay for!"

Malcolm R

"The service we received was excellent. In addition to helping with our sale and finding a succession of possible buyers Rachael chased the awful purple bricks vendors continually. As we are unable to move directly into our new house Richard made strenuous efforts to find us temporary accommodation until he ultimately found us a place. The service we received from all staff could not have been bettered."

Steve Roberts

"Both Jonathon and Martyn were excellent in the service provided to us. An problem in the chain were resolved. I would definitely use them again."

Sarah Bernie

"Excellent communication through the entire process. My husband and I are from Australia and are completely new to the purchasing process in the U.K. Jonathan helped us through every step of the way, was patient, informative and just a great person to deal with. Thank you!"

'MV'

"All the staff were very friendly and helpful - Jonathon particularly in the early months and Martin, latterly, who must have the patience of a saint dealing with some very difficult buyers who, without any warning, pulled out of the sale at lunchtime on the day we were due to exchange!! Fortunately a really pleasant buyer then returned and the sale went through very smoothly. I feel that all the staff worked hard to sell my house over the 18 months that it took to finally achieve the sale."

'Nil'

"I have been so impressed by the service I received from Mansbridge Balment and the fantastically supportive, helpful and professional staff in the Bere Alston branch."

Excellent Service From Bere Alston

"Trish and Sophie from the Bere Alston branch kept a constant flow of potential buyers to view our property with a fair priced offer to purchase being accepted after a short time. They along with support from the team in Tavistock kept us informed and advised through to the completion of the sale. An excellent service."

Terry Guest

"What can I say, superb, I dealt with Jonathon throughout the process of buying the property at Okehampton. He was extremely helpful,professional and friendly from the start,and kept me informed at each stage. Thanks very much."

Keith Maynard

"1 word for Trish - EXCEPTIONAL. Just fantastic and professional service was provided by Trish. I was living in Perth, Australia and Trish did everything to ensure a successful sale of the property for me"

Emma Willy

"I can only say positive things about our experience selling with Mansbridge and Balment. In summary, the agents are polite, efficient, professional and they have the personal touch not shared by the bigger companies. I wouldn’t hesitate in recommending them or using them again myself. When they first valued our property they realistically priced it, unlike some of the other agents who inflated their estimate to flatter / coerce us to market our property with them. M&B were always polite and diplomatic, they seemed to understand that having your home on public show can be really stressful and invasive; they always gave adequate notice for any viewing and contacted us promptly to provide thorough feedback, which reassured us that they were doing their best to market..."

Chris Clarke

"My experience in dealing with both Chris and James has been overwhelmingly positive. There were some minor gaps in process simply because I bought a boat advertised through them, which could hardly be termed as a standard transaction, however, we overcame these quite easily. I found everyone to be efficient and they fulfilled all obligations in a timely and courteous manner. Thank you."

Sue Hodgson

"Tess – I cannot begin to say how grateful we are for all you have done for us. You have taken so much of the stress from the whole procedure. We were lucky to have you."

Pam Hardy

"I have now bought 2 houses using Mansbridge and Balment of Yelverton. One was for my elderly parents, and now one for myself. On both occasions they were outstanding in the service they offered being sensitive to the needs and anxieties of my parents, and in keeping me updated about progress throughout the process. A thoroughly professional service."

Gaynor

"From start to finish I found all the representatives extremely helpful and professional, Although I dealt mainly with Ann Hall if she was out of the office my message was always passed on and I would get a response very quickly. I felt that nothing was too much trouble even to the point of her collecting paperwork from my home (I am disabled) to go to the Solicitors. ( I used the Agents own solicitor Thompson & Jackson who were also brilliant). I could go on but basically I I would thoroughly recommend Mansbridge & Balment a seamless transaction definitely five star treatment."

Hugh W

"Initially overvalued property, but prepared to renegotiate commission rate when this became apparent. Very good communication, positive advice, quick answers to questions. Secured a fair price in a difficult market."

Katja Schumacher

"Ann Hall went out of her way to ensure a rather challenging purchase went to smooth completion in the end. Ann has been very helpful throughout and at all times very efficient and effective in her communication. Ann has arranged for surveys on my behalf, chased through their respective reports and provided me proactively with updates on developments. Moreover, she has proactively liaised with my letting agent (who is in essence a competitor) of this investment property on my behalf to ensure a smooth handover."

Graham Clark

"We were trying to sell two properties in a challenging market to buy a house that we had coveted for some time that had become available. The key to achieving our goal was to achieve a quick sale of my property at a price which would enable us to proceed with our proposed purchase. The timing was difficult – a month or so before Christmas and the market appeared to be challenging as recessionary pressures were very apparent locally. It seemed an almost impossible task as we had a very short period of time to secure our purchase. The day after my phone call was made to the office, Darren Lawson, the MD, had come round and took all the photos and provided a comprehensive assessment..."

Suzy Kraike

"Although a stressfull process Rachel made it so much more bearable. Keeping me up to date on a regular basis even though I was the purchaser. Answered any queries I had very promptly and professionally. I can’t rate Mansbridge & Balment highly enough. I will definately recommend them and when I sell (not for a while) I will not hesitate to use them."