Read what our customers think about us...

Marg

"Mansbridge and Balment are the go-to agents in this area with good and justifiable reason. They have a long standing relationship within the community in which they are held in general high regard. They have extensive and detailed knowledge of the local housing market. The staff are professional and motivated and specialise in building individual relationships which eases the process of buying/selling a property. The offices are friendly and welcoming. On a more personal level our case was long and protracted (Probate related) and we would like to mention both Nicola and Peter who were always on the end of the phone when spirits were flagging. Nicola in particular I cannot rate highly enough, extremely experienced and in total command of her job. The team have a way of making you feel they have a genuine care and offer all necessary help and guidance right through the various stages until completion."

Deborah

"Mansbridge & Balment were so helpful in the sale of my Dad's property. They all communicated well and kept me informed during the whole process. Things took a very sad turn when both my parents passed away during the negotiations and the probate process was very stressful to say the least. Throughout it all, I was given compassion and understanding, and both Nicola and Julia were most thoughtful and very reassuring! Peter also managed the very long and bumpy ride to exchange and completion in a very professional manner. Kevin, who first came out to place the property on the market, was very kind and considerate, especially to my Dad. I can't thank them enough for all their help."

Sarah

"We decided on the spur of the moment to rent our property and we were recommended Mansbridge Balment. I'm so glad we were!! Carla has been so incredibly helpful, communicative and just really nice!! The promptness that everything was done was fantastic. I just felt so confident in a process that was very unfamiliar to me. Thanks so much, Carla and Mansbridge Balment."

Garry

"Our house sale and purchase became very complicated which resulted considerable stress and frustration for all concerned. From the very beginning Nicola has been superb, starting from our initial viewing to our eventual exchange of contracts. Her proactive communication and prompt responses to questions has put our selling agents to shame. She has also been really helpful in recommending suppliers for surveys and services and everyone we have used has been really efficient and friendly. Hopefully we will not be moving again for a considerable while but when the time comes we will be in touch with Mansbridgebalment and hopefully Nicola to handle our sale."

Kerry

"Professional and responsive in relation to all correspondence and negotiations. Very approachable and friendly team who dealt with all enquiries in a prompt manner. Would use again."

Gail

"This is the second time I've used the estate agent and find them to be very friendly and efficient. Selling a house during lockdown was always going to have its problems but M&B dealt with my sale brilliantly"

Lucy

"Richard gave us great advice and was as helpful and professional as ever with bringing our property to market during these strange Covid times!In what was a very drawn out sale Nicola was an enormous help, chasing the sale and updating us regularly. Even contacting us and the buyers on her days off! Without her help I don’t think the sale would ever have completed. This is our 5th sale using Mansbridge and Balment and I thoroughly recommend them when selling your property . Every member of staff was very helpful and friendly whenever we made contact."

Gemma

"Nicola has been extremely helpful with our purchase and has helped with chasing both sides of the chain. Mansbridge have been a pleasure to deal with and we would highly recommend them!"

Pete

"They provided great advice and help. They were always ready to help with questions and were very supportive throughout the sale of our property."

Lucy

"Mansbridge Balment gave me an excellent service from start to finish. Though we were in lockdown most of the time their staff were helpful kind and friendly and made it much less stressful than it would otherwise have been. I would recommend their services to anyone. Very happy I purchased through Mansbridge Balment."

Willats

"Excellent throughout!! What a cheerful bunch - even in difficult times. Friendly yet professional. A treasure trove of local knowledge...."

Alex

"Kerry Murdoch my letting agent was very professional, knowledgeable and engaged. The property view was done safely during lockdown in November. Kerry was kind and told me about the area in detail. I put an offer in the same day that was accepted. Thanks Kerry"

Tony

"The service we received in letting our property was efficient, professional and friendly. Carla, Ali and Kerry were a pleasure to work with!"

Stephen

"Despite a long drawn out sale process (no fault of the agent) we received a very professional, personal service. Kevin Lethbridge was our first contact and remained involved throughout, keeping us fully informed and offering sound advice where appropriate. We felt that Mansbridge Balment were very much 'on our side' while liaising effectively with the buyers agent."

Lizzie

"We bought our first property via Mansbridge Balment and cannot recommend Nicola highly enough! The transaction was delayed for a number of reasons (none of which related to the agent) and communication was excellent throughout as she mediated between all parties. We valued the regular contact she maintained with us and the sellers, as well as advice provided along the way and general good humour when we needed it most. We feel Nicola truly went above and beyond for us, communicating outside of her working hours or handing things over to other colleagues in the office, who were always equally helpful and efficient. Overall an exemplary service and we will definitely choose to use Mansbridge Balment in the future. Thank you Nicola!"

Moore

"Would certainly recommend Mansbridge Balment Tavistock for selling/buying a house. Very friendly and helpful. Nicola was particularly very helpful and got answers when we needed them."

Rachael

"Jonathan Mansell is a credit to the company. He’s friendly, professional and always follows through with what he says he’s doing to do. He’s proactive and goes above and beyond to find out information or to ensure that things are completed. I wouldn’t hesitate to recommend Mansbridge Balment as a result."

Jo

"My family and I were looking for our forever home and were fortunate enough to have experienced pro-active estate agents who ensured we were well informed throughout the process. Due to unforeseen circumstances we had experienced some previous setbacks but Mel and Liz were excellent at chasing things to help to expedite our purchase. We are extremely happy in our new home!"

Duncan

"Jonathan, Martyn and all the others were involved in what turned out to be a very protracted affair after the sale of cottage was agreed to the first person shown round it. The agents maintained contact with the purchaser as delay after delay occurred. They kept me up to date throughout and always responded to my calls. Eventually as we were about to approach another interested party the agents had found the original purchaser came through and the sale was completed 5 months after I'd accepted his offer."

Kay

"Nicola Muncey has made buying a property in Tavistock an absolute pleasure. She is extremely professional, yet very friendly, kind and considerate. She has kept me informed every step of the way and her knowledge of the business and Tavistock itself is outstanding."

D Hollinson

"Nicola Muncey knows the local market extremely well and therefore was the perfect person to advise us on price, presentation and then to successfully market our property. The whole process was straightforward and stress free with honest updates following her accompanied viewings. Nicola is definitely my first port of call if I ever need an estate agent in the future."

Dan

"Friendly, helpful, timely and efficient service provided by the team at Mansbridge Balment, despite challenges of lockdown and Christmas/New Year. Thanks"

Chrissie

"Brilliant service and very professional, everything was done and completed on time and they were excellent and they sorted everything even though we are in lockdown"

Frayne

"Having dealt with the Yelverton branch of Mansbridge Balment a number of times over the years with both buying and selling properties, I have always found all the staff extremely helpful and efficient, and wouldn't hesitate in recommending them to others."

Dominic

"Mansbridge Balment were the agent for the vendor of the property that we purchased. We found them to be courteous, helpful and responsive. Although the sale was somewhat protracted due to the vendor and lawyers, Mansbridge Balment took issues to their client in a timely manner and were clear in their communications with us."

Susan

"We were delighted with all aspects of buying our new home. The team were very professional and well informed about the property as well as the local area. Nick was particularly good with prompt email and phone communication even after normal office hours which was much appreciated."

Frances

"Peter Sleep and his colleagues were extremely helpful, especially as we were selling during a time of limited access, due to Covid, and we were not allowed to travel freely to the property. They supervised survey visits, collected meter readings and liaised on our behalf with clearance and plumbing contractors. We were extremely grateful for all their help in making the sale a smooth one in what could have been difficult circumstances."

Rpk

"Excellent, polite, respectful and extremely helpful. They were really helpful with certain things slowing up the process of buying. ( ie:- sellers solicitors ) and helping to get things moving again."

Melissa

"Ali & Carla in lettings, made for a swift and easy process in finding and moving into a new property in lockdown."

Margaret

"From the start of the process right up until completion the team at Mansbridge Balment were nothing but professional. They were always pleasant and helpful. Even during lockdown there was always someone available if needed. They managed to make quite a stressful time bearable. Hard to find fault or criticise. In conclusion, I would certainly recommend their services."

David

"Couldn’t be happier with the service provided by the Mansbridge Balment team in Yelverton, especially the efforts of Dan Bryant. In such a difficult time, during early lockdown, they were equal to any challenge thrown at them and sorted any delays and problems ASAP. I can not recommend their services enough."

Sharon

"Really delighted with the service and support provided by Dan Hopkins in buying the property through Mansbridge Balment. Very personable and helpful in handling all of our questions and requests for info."

Julie J

"All the staff were friendly and helpful at all times, and I especially appreciated the regular feedback/updates following viewings. They get to know their customers and really make you feel you are important to them."

Ed

"We bought and sold with Mansbridge Balment and found them very helpful and efficient in a very difficult time due to Covid 19"

David & Ann

"Nick, Mel and Liz really looked after us throughout the process. They ensured we were informed of all developments up and down the chain. Customer service and professionalism was of a very high standard especially in the middle of a global pandemic. Well done Mansbridge!"

Jean

"Our experience in buying a house through Mansbridge Balment Okehampton was extremely positive. We hit quite a few problems with the purchase, and the whole team strived hard to solve the problems and keep the process moving. We especially thank Martyn, Dan, and Johnathan.Their efforts were beyond the call of duty, and they were patient, courteous and understanding of the stress we were under."

Janice

"At a very stressful time these agents were very calm and extremely helpful. I think they went the extra mile chasing up mortgage companies and solicitors. Can only highly recommend. At one point I stated that they had definitely earned their commission!"

S Milne

"Shopping for a home for my elderly mother without her being able to see the property during lockdown needed an estate agent with a bit more to them than the norm. Nick at Mansbridge Balment is this estate agent. I had more questions than normal and there were multiple visits to the property. Mansbridge Balment showed both parties nothing but the utmost courtesy and respect and tailored the experience for both vendor and purchaser. I am very grateful to them and wouldn't hesitate to recommend them."

P McGrath

"Outstanding work by Nicola in helping us to secure our new home. Very happy to recommend her and when we come to selling in the future she will be our first call."

Shirley

"From the first contact to completion of sale and beyond, all the team at M&B Tavistock have been exceptional. It has been a pleasure working with them. Nothing was too much trouble and we always felt that it was our interests that were at the centre of all their endeavours. On their website they say 'Not all estate agents are the same' and their vision is 'to be at your service and to help others'. They fulfilled that 100%. Thank you M&B Tavistock team - we won't hesitate to recommend you to others."

Jackie

"Even though we were buying through Mansbridge Balment and not selling, Jonathan (at MB) was brilliant when we had a last minute hiccup with the vendors. This resulted in us moving on the day we all originally agreed instead of approximately one month later which would have been a nightmare for us."

Martin

"I received excellent advice and support through the local Mansbridge Balment office in Bere Alston on my recent house purchase. Trish & Julie in that office know the area really well and were a big help chasing up solicitors etc as the purchase progressed to its successful conclusion."

Luke

"We had a difficult sale due to factors outside our control but throughout it all the Mansbridge Balment team did everything they could to get us the sale at the right price. They were also extremely helpful with any advice we required and at speeding the sales process along when needed. Very happy with the work they all did."

Norma Massey

"A professional but empathetic service where nothing was too much trouble. Excellent and would recommend them. I dealt with Kevin Lethbridge and Peter Sleep who were understanding of my needs, courteous and efficient."

Laura

"Valuation was accurate; brochure photos and description fair and representative, leading to frequent viewing. Staff at Bere Alston branch were personable and knowledgeable, with good communication. Co-ordination with buyers and solicitors towards sale and completion was efficient. Moving day passed without a hitch with subsequent loose ends tied nicely."

Sarah

"Mrs Milne in the Bere Alston branch was outstanding in every way . She went beyond the call of duty during the period when the offices weren't open and was always on top of the whole process . She was very knowledgeable when asked for information on the local area and happily answered any questions we had . Thank you for everything and all your hard work !"

Claire Clevely

"From valuation through to completion the Okehampton team have been fantastic , keeping us up to date throughout A friendly , honest and lovely bunch !"

William Tottle

"I act as Power of Attorney and had to sell a property on behalf of a Lady who had been admitted to residential care. I chose this company from three that gave me advice and valuations and it was really quite a simple choice because they gave what I felt was an honest appraisal without any sales pitch. Richard was also immensely helpful to me during a time that involved making difficult decisions. I was updated at every step and missed calls were returned very quickly. All in all a very positive experience and I have no hesitation in recommending this company."

Phillip Mallett

"Mansbridge balment display traditional courtesy and customer care. I received numerous viewings and feedback promptly delivered where received. Martyn is a pleasure to deal with in closing the sale and Dan was professional and honest in his endeavours to secure the best deal."

Elizabeth

"We purchased and sold through Mansbridge Balment. Various members of staff in the Bere Alston, Tavistock and Yelverton were very helpful thoroughout the entire purchase and sale process. I would highly recommend this company to any prospective vendor or purchaser."